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"She was amazing and my home was spotless and extremely meticulous and cautious with every single valuable."

"They were great."

"Professional and fair pricing"

"The customer service and the technician was terrible and unprofessional. The technician placed the gas blower inside our fireplace incorrectly the first time and requested the final payment. I refused to pay him because the blower did not work. He contacted the company wires was old he assembled it incorrectly. He tried it a second time and the blower was running but no heat produced. It also had a loud sound. The technician said he was new at installation, and He could not figure the problem out. We requested another technician from the company to come out to see why a brand-new blower wasn't working and making noise. The next day, I contacted the customer service rep. I was told the technician said the blower was working and the case was closed. They said for us to keep the blower and refused to return our initial deposit in the amount of $600. I will never use this company again. I will be perusing this matter further. "

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"as advertised"

"Fabulous! Highly recommend!"

"Michael Lyday was the technician and was very professional and courteous. He set a trap and returned the next morning to find a female raccoon. He also found she’d been nursing and captured two kits in the crawl space. He told me to tell him if I heard anymore sounds which I did when he returned the following day. He captured two more kits and told me to call him again if I heard any more sounds. There weren’t any more and I was impressed that he still called to follow up. I was completely satisfied with his humane methods of removing the animals from my property."

Voss Heating and Air Conditioning is a family owned business serving the heating and air conditioning needs of Southern Illinois for 40 years. We specialize in residential replacement and new construction, as well as light commercial heating and air conditioning. We also specialize in custom sheet metal fabrication and welding.