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"Communication is terrible! Brittany will ignore you and ingnore you time after time"

"Our experience with NC Tile was so horrible that I’ll spare you all the details and just give the highlights. We used them to provide tile and labor for a complete condo renovation job. They give decent prices on tile but gouge you on the labor. A job that should have taken 5 weeks took 5 months to complete. We have pictures of when they would come to “work for the day,” then lay 10 tiles and leave. Cesar, the owner, has a list of 3,000 excuses for why everything is not his fault and will own NONE of his bad customer service. We had him quote our countertops as well, which came in at $10,000. We had the EXACT same countertops done by another contractor for $6,000! MORE PRICE GOUGING BY NC TILE! The install job they did on our shower tile was so bad, we had to spend $6,000 to have both showers ripped out and redone (by a different contractor). When Cesar came to look at the job himself and I asked how he could let a job be done so poorly, he got in my face and said “I didn’t come here to be talked down to!” Who says that to a customer when they are legitimately upset about a job done so horribly??? I could go on, but the important point is that if you live in the Upper Keys and want to give your business to the local guy like we did, DON’T USE NC TILE! Learn from our horrible and very expense lesson and go somewhere else!"

"Alexis Lopez and his incompetent assistant Oliver Schlecht failed miserably. We have filed a six-page complaint against them at the Florida DBPR and Attorney General."

"2020 has passed and we couldn't be happier with our completed first floor project, thanks to Jim Rutherford Construction. Jim was willing to tackle what other local well known contractors were either unwilling to consider or bid so high as to be unaffordable. Our project proved to be a technical challenge from the onset, raise the ground floor by almost a foot of concrete, completely rebuild the first floor by installing 3 impact French doors, 3 impact doors and 4 impact windows, cut off support an internal staircase including modifying framing around a dumbwaiter, reframe and replace every exterior wall from 4' down. Plus an added surprise rebuilding and repairing 45' of a heavily spalled concrete tie-beam in less than a week. We're still amazed at how quickly and confidently Jim set about taking on the project, he seemed to have it figured out before we even committed to getting started. He knew just right carpenters and subs to assign the work to. Once they began, they never stopped till the project was completed. Workmanship was outstanding, inspections were a breeze. I commend Jim and his crew for the quality of work and attention to detail, no shortcuts taken, stainless hardware/fasteners throughout and only pressure treated lumber. Add them all up and we have a completely new remodeled permitted downstairs ready to withstand the elements. It is without hesitation we'd recommend Jim Rutherford Construction for any project or home construction. Professional, polite and a pleasure to do business with."

"It went very well , I will never use another company . Julio and joel were the techs that came to my home ."