Get matched with top kitchen remodel pros in Los Alamos, NM

"This was a trial job before a potential kitchen removal. It involved moving our boiler a short distance, walling off the area, fixing the floor, some electrical. The Babcock family themselves professional but didn't follow thru with the subs. The subs were only concerned with doing the fastest, cheapest job they could do (classic example is on the plumbing rework, the plumber substituted PEX for copper and the former isn't rated for the latter job)."

"Loved working with Zia Restoration team . Previous contractor was incompetent, but Zia provided a detailed estimate, explained the reasoning behind each, and helped us work with insurance to insure we had an agreed approach and costs on all parties parts. Then followed up the estimate process with an on schedule and on budget repair. Could not ask for anything more."

"Diego from PRZ was efficient, considerate, reliable and extremely pleasant to work with. The project was completed quickly, very well done and the price was right. I can confidently recommend him and his company."

"The crew that worked on this remodel, led by Alejandro, were prompt in arriving, patient with our questions, and very responsive to our requests. They were very skilled and thorough, and completely changed our home for the better. I highly recommend this company, since it provides full services, such that plumbing and electrical are available from within the organization, as opposed to waiting for subcontractors to respond. "

"They made suggestions and stay on budget."

"Berry knowledgeable, professional, and polite."

"Plan for at least two extra weeks or longer for your project. Some sub-contractors might be busy on other projects. If you want up dates on the progress you will need to stay on top of things and call if you don't hear anything."

"Contractor has very limited personal knowledge of common construction skills -- he personally couldn't do any of the work correctly. I had to find construction solutions for things that were not going to work -- I'm the daughter of a deceased home-building contractor. Among other things, this involved finding kitchen-exhaust solutions (which would be hidden from sight) when the original proposal would produce a hideous jerry-rigged solution which probably wouldn't have met Code. His attitude was, it's not my problem -- I would just have to live with it. He uses limited-skilled people who poorly understand English. He is rarely on the job. I couldn't communicate with his workers. Contractor doesn't pay his subcontractors (owed in the $1000s) nor businesses for $1000 project-purchases. Delightful to be called up by a business to pay for something I had already paid him for and could prove I had. Multiple weeks went by and I didn't see him or his people -- he wasn't reachable either. He was supposed to complete the work (which was partially complete when he started) in 2 months. Seven months later he wasn't even close to completing the work and had totally screwed up the staining and hanging of the interior doors. I made him take them down and remove them from the house -- no way they could have been salvaged. Thanksgiving and Christmas were eminent -- I was expecting company. For several weeks he had performed no work. He just stopped by, in a hurry he said, to give me an invoice for work completed. He made a fool of me, oh so slickly, by saying that he wouldn't do any more work unless I paid him right now and by distracting me with discussing when the work would be done. He gave me no no time to look at the entire, detailed ~ 6-page invoice -- amount on top sheet looked correct. At this point, I considered him lacking in construction knowledge and undependable but not dishonest. Well, he's all of those things! I had to rewrite my check to include the back sheet where it turned out he charged me for twice the number of hours + twice the amount of his overhead + some other things that made no sense. Can I prove it? You bet I can! I called him on it; but he had already cashed the check. He ignored me. No way was it a typo. I'm talking detailed, full-page, item listings which did ultimately take me an hour to go through checking my records against what he claimed. He was owed about $5000; he got about $10,000. His references? With him along, we visited his one in-town reference before we hired him. She and her husband gave him a glowing reference. The work was attractive and well done -- completed about 3-4 years earlier. Today that's ~ 8 years ago. Bet he's still using them."

"Before you hire Sears Home Improvement (aka **Transform**), you should first understand and consider just how poorly this company treats its customers. Please understand that hiring this company will certainly result in an excruciatingly painful project. I would neither wish nor recommend this negative experience to anyone. I hired this company to remodel my kitchen. Here are some data points from my project: - The project started 66 days after my contractually promised a start date. No communications were given by a project coordinator to indicate delays, leaving me wondering if/when the project would start at all - When the project finally began, a subcontractor showed up and worked for 3 days to completely demolish my old kitchen, and partially install new cabinets. They left me with nothing functional. - The company then proceeded to leave me stranded for an additional 76 days with no sink, and no way to cook for myself. - They failed to meet their obligation to install a temporary sink (as promised in our contract) and missed their obligation of **substantial project completion** by 61 days. - They refused to complete 2 major scope items (plumbing and electrical work) approximately 100 days into the project, citing information available to them on the first day I signed their contract. They initially offered me credits for only half the cost to cover these items elsewhere, forcing a week-long negation process. The subcontractor who actually did the work in my home was fantastic. However, the company overall caused me so much pain and suffering that my new kitchen is not even worth the final end product."