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"I would give them negative stars if I could. Two day move of my wood shop. Day one crew was awesome. Day two crew was horrible.spent over 4500.00 for two days. Moving and stacking my lumber didn’t happen as requested. They actually just piled up the lumber in my garage and didn’t stack it as requested. Two pictures with lumber vertical and also horizontal was how I had it where it was originally. The other four photos are how they “stacked it”. Drew McGee (director of customer relations) only offered my 82.50 as a “courtesy refund” (his words) and basically blamed me for this. You are gambling using this company, you might get a crew that is great and you might not. If you don’t then their customer service will not take any level of responsibility for their employees actions or incompetence"

"Amazing experience with Nuetz Moving. Have used them for many moves and storage. They did a great job on all our moves over the years."

"Military Servicemembers and Veterans Beware! Kentuckiana Moving LLC claim to do a lot of military moves but do not function or govern themselves the way military movers do. It was nice not have to inventory each individual item but they do not move expeditiously and strategically to maximize efforts and time. I met Justin a few days prior to the preferred date to move my HHGs from a local storage unit to a residence 4.7 miles up the road. I had about 13000 lbs worth of furniture and agreed to pay for a fourth person and an additional truck to help the process move more efficiently at a rate of $240/hr and $100 per truck. Although the moving crew were friendly and respectful, they were late upon arrival, took an hour lunch, and several extended breaks in excess of five minutes to fold up moving blankets or chat amongst each other. When one crewmember went on break, they all went on break so the day got unnecessarily longer. When all the furniture was moved into the house, my beds, desks, recliner, and table, were left unassembled. Although all the boxes were labeled, heavy items were placed on top of fragile item, and like items were not grouped together as requested. Justin informed me that whatever I needed the movers to do, they will do but showed up with any tools to put anything together. I do appreciate them for putting the bed frame up so I didn’t have to sleep on the floor. When it was time to pay, the military discount was not reflected on the contract and I was charged for materials we didn’t use or need to facilitate the move. The contractual agreement was not shared until the crew arrived that includes different verbiage than the information on included on the initial quote. The crewmember sped through the contract on his mobile device which was difficult to read and stated the verbiage was the same as indicated in the quote which was not the case. I didn’t have the ability to pick my valuation as that was selected by the crew regarding damage coverage. Basic Value Protection is based on $.60/ per lb/ article whereas as the “Actual Value Damage Coverage with $250 dedutible” is based on $5.00/ per lb/ article. There is a clause in the contract that is not beneficial for military servicemembers and was not disclosed prior to signing knowing the DoD handled your HHGs prior to Kentuckiana Moving LLC. The disclaimer reads: PLEASE NOTE BEFORE SIGNING: Due to their fragile nature we do not cover damage to electronics, refrigerators, appliances, glass, ceramics, particleboard furniture, flooring, or plants. We are not liable for the contents of containers not packed by our movers. We are not liable for any damage resulting from improper preparation/packing by customer. We do not dismantle refrigerators in any way. Please double check appliance connections, as we are not responsible for resulting damage including water leaks. In some cases tracking soil onto flooring is inevitable, we are not responsible for any damage. Our liability on loading jobs ( no transportation of goods are performed by Kentuckiana Moving, LLC) terminates once the truck has been loaded. This contract is legally binding and you signature is evidence that you understand and accept the terms outlined by the agreement.” I was unaware of the debit/ credit card surcharge of 4% until it was time to settle the bill. Even though I paid via Zelle, I didn’t receive a payment confirmation or final invoice showing the service was paid in full. I called the office the following day to have the bill adjusted and request a paid invoice but was unable to reach anyone on the phone. After calling several times without success, I physically went to the office to talk with Justin about my moving experience. After he assured me he would process the refund on the credit card used to pay my initial deposit, more than two weeks have elapsed and I haven’t received the refund or receipt. I shouldn’t have to wait to receive my refund on my credit card when I paid with cash. Although Kentuckiana Moving LLC claim to be a veteran-owned business, I cannot recommend their moving services to other military servicemembers or veterans."

"Three men came to our site exactly as scheduled. They were very careful and knowledgeable about moving this type of piano. We have previously had them come to move another piano. I am extremely pleased and highly recommend Chappell Movers."

"Went very well, smooth, no damage to anything. Since it was over three years ago I don't remember how much I paid."

"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."