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"Yes, great experience "

"Yes, great experience "

"The primary reason I hired the contractor was to clean the furnace ductwork. The vacuum equipment they used left a layer of dust in every room in the house and on every surface including the carpet, bedding etc. I've spent 3 days dusting and vacuuming the carpet after the work. I think Steven and Sons is a very good company if you hire them to repair or replace your furnace, however they don't have the proper equipment for duct cleaning."

"They had tough challenges like bad weather, late clients, etc., but were very proactive in communications and flexible in scheduling to make it all work."

"The job was done very thoroughly and efficiently. Our vent was partially full so it required some extra work. Every step was fully explained and he gave some tips for future care. A very polite and conscientious service provider."

"overall good experience"

"Paid a premium for a new HVAC system, and the A/C has had issues every summer since installation. Service calls have been frequent but only resulted in temporary fixes. Most recently, the system failed completely, and despite promises of follow-up and support, the company has been unresponsive and disorganized. Communication is poor, and I?ve been left without A/C during extreme heat. Very disappointed in the lack of reliability and accountability. Would not recommend"

"DO NOT USE THESE CROOKS They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats."

"Timely completion"

"We were very pleased with A-PlusCleaning service. Inez and her husband were very thorough, friendly, and punctual. I would definitely hire them again. In fact I have hired them two more times since my initial cleaning."