Get matched with top tankless water heater repair pros in Lowell, NC

"Jason did a great job. He was very friendly and answered all questions I had about the project. Would hire again in a second!!"

"Installed a new water heater. The technicians were professional and took the extra steps to do a nice job. Pricing seemed fair."

"Part of the reason we chose them was a deal we saw on the website. However, when they came out to provide a quote, we didn't qualify. Just left a bad taste in my mouth and being able to trust any 'deals' being mentioned in the future. However the service and installation by the installer was excellent. Super nice and thorough. Water heater runs great."

"I hired Superior Plumbing and Drains to install a gas water heater in my home. They provided a 10 year full warranty and cleaned up after they finished the job. Austin and Zach had great customer service and were extremely professional. I will hire them for all my future plumbing needs and I would recommend them to anyone who needs plumbing work done in their home!"

"They were quick, communicative, and did good work!"

"Doug and his crew from Checkered Flag Plumbing came into my condo/townhouse with a total of 4 guys to help strip out the old water heater and install a brand new Rheem for me within a days notice of contact. Doug and his crew were super professional and kept in consistent contact with me throughout the day and even follow-up me later on additional information regarding an extended warranty on the water heater. Because of this, I would highly rate my experience a 5.0 as I was able to receive hot water within 45mins to an 1hr after installation. Would highly recommend this team."

"Quick and efficient. Reasonable. Friendly. Would definitely hire them again."

"Replace water heater with tankless"

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"Josh contacted me in under 30 mins from my quote request through Home Advisor to discuss the maintenance of my Rinnai Tankless water heater. He was willing to come out same day, but we ended up scheduling first thing the following day. He arrived on-time as promised to clean, descale, and perform a general "check-up" on my aging/13-year old system. The maintenance was performed in a timely fashion, things were reassembled and hot water checked before leaving. Josh also communicated what he saw, expectations of the longevity of the system and sizing for my home, without being pushy to install a new one. Service pricing was fair and comparable to larger companies in Charlotte Metro. I would absolutely recommend their services and use them again."