Get matched with top tankless water heater repair pros in Lowell, NC

"Jason did a great job. He was very friendly and answered all questions I had about the project. Would hire again in a second!!"

"Installed a new water heater. The technicians were professional and took the extra steps to do a nice job. Pricing seemed fair."

"Part of the reason we chose them was a deal we saw on the website. However, when they came out to provide a quote, we didn't qualify. Just left a bad taste in my mouth and being able to trust any 'deals' being mentioned in the future. However the service and installation by the installer was excellent. Super nice and thorough. Water heater runs great."

"I hired Superior Plumbing and Drains to install a gas water heater in my home. They provided a 10 year full warranty and cleaned up after they finished the job. Austin and Zach had great customer service and were extremely professional. I will hire them for all my future plumbing needs and I would recommend them to anyone who needs plumbing work done in their home!"

***Please note: While we're happy to install customer-supplied fixtures and materials, we cannot warranty parts we did not source ourselves. We recommend checking our pricing before making your own purchase, quite often you'll be surprised at our pricing.***\n\nFor 35 years, Massey Plumbing Inc. has proudly served businesses and families across North and South Carolina with reliable residential and commercial plumbing services. From everyday repairs and drain cleaning to water heater installation and full commercial builds, our licensed team combines hands-on craftsmanship with honest, straightforward service. Whether it's a leaky faucet or a new construction project, we're committed to getting the job done right the first time.

"They were quick, communicative, and did good work!"

"This business is fast,efficient and provide excellent work. I dealt with owner and two water heater installers and they were all very professional and did awesome work. Price was great also, as I had priced others. I have a home warranty and they said it would take 3 to 4 days and extras not paid by warranty would be almost as much as this company charged for larger water heater and complete job. And they got it done in less than a day from my first call to job complete. Loved their service!"

"Quick and efficient. Reasonable. Friendly. Would definitely hire them again."

"Water Heater Experts provided top notch service when they replaced our failing, old water heater. We had a unique situation at our house that required a tankless water heater as a replacement and this meant upgrading the gas service. John at Water Heater Experts kindly and patiently guided us through the decision process and provided encouraging options for a difficult situation. He is extremely knowledgeable and is more than willing to share his plumbing wisdom. John provided us with a reasonable quote, so we went forward with installation. When it came time for installation, John kept us apprised of the schedule, was prompt; he quickly and cleanly installed the water heater. Now we have an endless supply of fresh, hot water. I highly recommend Water Heater Experts for their integrity, attention to detail, cleanliness and passion for water heaters."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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