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"Excellent."

"Great reasonable guys, they attached to my budget and provided a great experience."

"When we decided to change the roof, we first reached out to a more popular nationwide roofing company that installs only the traditional shingles asphalt roof for a quote. Two salesmen from that company showed up the very next day. They made us sit for a two-hour PowerPoint presentation in an iPad that went on and on about their workmanship, why we should choose them and only them etc., and they kinda made us feel that our current roof could collapse anytime (our roof was just fine) and if we don't choose them then we are doomed. And finally, they gave us a quote with an exorbitant amount. They put tremendous amount of pressure on us. Of course, we rejected them. And then we reached out to Modern Standing Seam Metal Roofing for a quote. After a few days Matthew showed up at our door. His presentation was pretty open ended. Answered all our questions and at no point in time neither he used any pressure tactics, nor we felt any pressure. He inspected the roof and told us that there is nothing alarming with the current roof and if we decide to keep it for couple more years then we could. Finally, he gave us the quote and we were very surprised to see his numbers. It was slightly more than the traditional shingles asphalt roof price the other company gave us! Considering the cost of the metal (compared with the asphalt) we knew these guys are making a very slim margin and their price is unmatched by any other. But honestly, we were very nervous about their workmanship though. Once the tentative installation time approached, we received a call from Adam (owner) for the first time. Since we had a couple of Skylights, he wanted to send a guy to measure the dimensions before placing an order. Couple weeks later he called us again and gave us the project start date. On the day they started the work while Adam and one other person cutting the metal four of his men stripped down the old roof and laid down the foundation where the metal sits on top and finished the 1/3 of the installation! Later that evening once the crew left the premises the wind picked up like crazy and one of the weather strip they put on that day blew away. That introduced a small opening in the unfinished area. Since there was an upcoming storm that night, I took a picture of that and sent that to Adam. He immediately sent one of his men to address that. The guy came at 9pm and claimed up on the roof in dark with a flashlight tied on his head and added more weather materials to prevent any leak. Right at that moment I started feeling very comfortable and all my nervousness about the workmanship, accountability everything vanished. After the first day, because of the weather conditions they were not able to work for the next few days. Once again when the weather turned better that morning, I saw Adam in the yard holding breakfast/coffee from DD waiting for his crew. The guys wasted no time and finished the work in another 2 and half days! It is a very small/tight crew. They work very hard and really fast. Once the job is done the crew did a cleanup of the premises then couple more guys came and did another round of cleanup. After a few days Adam came down to collect the check (payment) and while I was making the check, he used his magnet stuff and performed another round of cleanup. After cleaning up he looked little disappointed. Since I made the check for the exact balance, I thought he was disappointed to see I didn't add any gratuity. So, I asked him is everything alright? He said that his magnet picked up a couple nails when he did the cleanup! I was literally floored when I heard that. I mean this guy takes supreme pride in his (his crews) workmanship. Anything less than 100% is unacceptable to him. Fantastic company, unbeatable price, great hardworking crew, and above all an extremely sincere owner/leader who deeply cares about his workers and the wo..."

"This company was very quick and efficient. I would highly recommend."

"This is a follow-up to my original review written on 8 October 2019. I do not know how to edit/delete my original review on Home Advisor so this is the best I can do. On 23 October I was contacted by phone by Alan and John who are project managers at United Home Experts. They had just read my 8 Oct review and wanted to speak with me about how my issues could be addressed. They apologized for the time delay (which resulted when the incorrect siding was received) and for not replacing the rotted plywood sheathing. In addition to the originally- agreed-upon $300 lowering of the project cost they added $250 to that amount. My credit card was credited with $550 on 25 Oct. I have increased my rating from 3 starts to 5 stars since I am now very impressed by their desire to do whatever they must in order to maintain their historical good reputation. But as I stated in my original review, I still strongly suggest that the homeowner try to be home while the work is being done so as to catch any errors/problems before they occur. But then this is a good suggestion with any contractor, not just United."

"Good communication. Gave me an estimate on the work and completed the work on time."

"He did a great job, replaced a few different areas of missing roof shingles. Professional and timely. Would hire again. "

"They were professional, took the time to explain the process and scheduled in a responsible manner."

"Dave, our sales rep, went above and beyond, by coming to our home to cut our new downspout so the heavy water flow would be rerouted away from the house. He didn't charge us and helped us out as the All Gutters Inc who Ecmr used for our gutters, wanted $150 to make the cut. Dave brought all the right tools and was pleasant as he repaired their work. We love our new metal roof and we appreciate Dave and everyone at Ecmr who make dealing with them a real pleasure."