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"Friebel reviewed our needs and made some good recommendations for a paver stone walkway, and our new landscape wall using eddington stone and charcoal caps, which became a theme for our new front path and rear patio, landing, and steps off the deck. Friebel's quote were professionally prepared, and were very reasonable (compared to other larger commercial landscapers). The work was efficient and well-timed, as we had numerous other projects going on at the same time."

"We are really pleased with our beautiful new stamped concrete walkways. Stephen Arthur and his crew did a great job putting in new walkways to our front porch and back porch. We were impressed with the high quality job they did on all the steps from tearout of the old brick walkways, putting in the forms, stamping, and final sealant application. We had good communications with Stephen throughout the process."

"Arranging the initial consultation was pretty rough. Their main guy for this if I recall his name was Pat, and took multiple attempts trying to reach him directly and leaving messages at the office number in order to get him. Once we did get a date setup he was great to work with and polite. Install date was set and the team arrived on time and did a great job and the fence looks incredible. The only other slight hiccup was that the post toppers order got lost in the mail in their initial shipment so we had to wait a couple extra weeks before those got put on but once they were it turned out perfect."

"Design: Micah Dean met with my wife and I for an hour and we discussed exactly what we wanted and the three of us collaboratively created a plan. Dean created a quote, itemizing all the things we had discussed, and handed it to us before he left. I told him that we didn't need a full design drawing as our project was relatively simple and he seemed to clearly understand exactly what was needed. We decided on general types and sizes of plants for purposes of getting a quote with the understanding that we'd pick the specific species of plants after we decided on a landscaping company. We met with representatives of two other companies (all three are highly rated smaller companies that specialize in residential landscape work with specific experience in installing large trees) and then decided to go with Dean. We chose Dean because of reputation, confidence in his understanding of our project and our priorities, his ability to articulate a plan to meet our needs, ability to complete the project in a timely manner, and lastly price. We made our decision the third week of March.
Via email, we discussed exactly which species of plants and trees were to be used for which locations and made final decisions.
Demolition (late April): Micah's crew ground the stumps. They removed the plants we wanted to save (placing them temporarily in a different bed) so they could completely remove an old Rose of Sharon that we wanted to get rid of, which involved removing lots of roots and shoots throughout the planting bed. They removed the old brick planting bed borders. This work was done thoroughly and efficiently.
Preparation (early May): Micah used a subcontractor to grind the roots from our old maple tree flush with the lawn (kind of like refinishing a warped wood floor). The edges of the planting beds needed to changed and redefined. Micah's did not seem to thoroughly explain the details of the project adequately to his crew. This is where not having a drawing started to become a problem. The edges were not where the three of us had decided upon, and his crew had to come back to fix them later. They put stakes in the ground where they intended to install each of the plants. We moved one of the stakes and let them know about it. They delivered the soil and properly graded the planting beds and lawn area.
Delivery (early May): Five Arborvitae, one Ninebark, one Maple tree, and one Redbud tree were delivered. The Ninebark and the Redbud were not the specific varieties that had been agreed upon. We decided we actually liked the delivered Ninebark better and kept it, and Micah exchanged the Redbud in one day without any friction at all. Accuracy: C; Responsiveness: A.
Planting (early May): They were about to put the Maple where the Redbud was supposed to go and the Redbud in the Maple's intended location, but luckily my wife caught this before they actually put the large (2 - 2.5 inch caliper) trees in the ground. Again, a drawing and better internal communication within the company would have prevented this. They installed one of the Arborvitae in the original location of the stake and not where we had relocated it. They installed another leaning at a noticable angle. They came back and moved and replanted the two Arbortvitae the next day. They spread the grass seed and straw and the mulch. They left the plants that were supposed to go back into the front bed in one of the side beds, missed several areas around the trees that needed to have been seeded, and one of the mulch rings was significantly off center around one of the trees. The spade edges around the planting beds were of uneven depth, which was both an aesthetic issue as well as a functional one (in terms of being able to evenly mow the lawn up to the edge of the beds). The Maple tree needed to be pruned to correct some early-growth bad habits that should have been obvious when they planted it. They corrected all the issues the day after I notified them. Accuracy: C; Responsiveness: A.
All in all, I am satisfied with the end result. The work was completed when I had been expecting. I would like to have had fewer issues along the way, but Micah had his crew addressed every issue I reported promptly and without any push-back. I have very high standards and am a tough grader, so don't take my giving Dean Landscaping mostly B's to be a negative. I would use them again, but I would insist on a detailed diagram showing all borders and edges and exactly which plants were to end up in which locations, and specifying details such as the depth of the borders to reduce the change for misunderstandings and mistakes.


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"Rooster came out to fix the drywall in my home, upon inspection he discovered that I needed more help in other areas. I gave him my budget, then he let me know what he could do for that amount. He installed the floor I had purchased in record time, and it looks beautiful!!"

"Ron, the owner gave us an estimate and called with a proposed date to complete the project.  He did not ask for any deposit and said we could pay him when we were satisfied with the job.  On the first day they removed the old patio using a bobcat with a hydraulic hammer.  I told him that I didn't want the yard damaged so he said that he would bring the bobcat in the yard only one time and he kept his word.  The bobcat didn't do any damage.  They hauled the broken concrete through the garage utility door using a wheelbarrow.. The next day they formed the new patio and verified with my wife that they design was satisfactory.  Due to the extreme heat they decided to pour the concrete the following morning to assure a quality result.  The next day they poured the concrete using wheelbarrows.  After the concrete partially dried they applied a powder and used stamp pads and formed the design in the concrete.  Stamping concrete is a very messy job and the powder is very dusty.  The following day they came back to clean and seal the stamped concrete.  I was impressed with their knowledge of the business, their attention to detail (not damaging my yard) and their willingness to work in extreme heat.  . They were also careful to clean the house, driveway and the area at the end of each day and upon completion of the job.   "

"Meet with Alan and told him that I wanted to start over with my landscaping.  The only ideas I had were to removed 3 trees that had grown too close to the house and rebuild the retaining wall in front of the house.  Everything else was up to Alan.  He took measurements of my property and told me he would be back in touch with me in a week with a design.  He completed the design in a week and we met to discuss his plan.  The plan had a drawing of my lot, where plants would be placed, a description (with color photo) of each plant, and an itemized cost list..  I told him what I liked and didn't and he went back to revise the plan.  I agreed to the revisions and he scheduled me for late April early May.  About a week before work was to start, I told Alan that I was unsure about the retaining wall design.  He revised the plan again and suggested that I visit a stone supplier to view my options.  After the visit, I decided to go back to the original design.   
Unlike other landscape companies that have 8-10 people on your property, tripping over themselves, Rochell had an on-site manager and never more than 3 people on the job.  It took a couple of days to removed all the old stuff.  The retaining wall took about 3 days to complete, and about a week to re-cut the beds, trim the current shrubs, plant new stuff, and lay new mulch.  By not having an army of people of people on-site, I think there was a greater attention to detail which led to a "crisper" look when the job was finished.  Several neighbors have stopped by to commented on how good the new landscaping looks.   
Rochell wanted me to be completely satisfied with their work and I was."

"We had our failing patio in the back rebuilt and reconfigured while we were at it. It was maybe a little more challenging than doing a new patio, but all the issues were resolved and we are pleased with the results."

"They do snow removal and landscaping. They're very good, very prompt."