Get matched with top drywall installers in Martinsburg, WV

"They had wonderful customer service and they were very personable. They completed everything in a timely fashion and made sure to get my input throughout the drywall install and finishing. I needed one of the basement walls waterproofed before they could finish installing the drywall and they were very accommodating. I am very happy with my finished basement."

"Excellent from start to finish. Initially, Hartley responded within 5 or 6 hours to install a temporary emergency repair. Todd then worked closely with my insurance adjuster which made working with my insurance company very easy. The efficiency and quality of the roofing crew's work was noticeable. The entire job (main house and detached garage) was completed within one day. The clean-up was meticulous. I would hire Hartley Home Exteriors again in a heart beat."

"Portillo installed all of of our bathroom tile and was great! Quick to respond and very reliable. I will use them again!"

"There team was amazing and very prompt.... they repaired my leak then waited to make sure they fixed it properly and then came back out and did the drywall repair.... excellent Company"

"I found Gene Lakin on Angie's List and he replied to my inquiry about a price quote on the same day. When he came to our home to do the estimate, it turned out that my father in law was Gene's football coach in elementary and middle school! Upon doing the assessment of the damage, we determined that we had a and quot;double ceilingand quot; in our bedroom -- meaning that the original construction had a plaster ceiling which had drywall hung over it. Gene expressed concern about repairing the drywall without having the area tested for mold since there was probably standing water in between the two ceilings. He advocated for mold remediation with our insurance company and they agreed. He truly went to bat for us! He attended the initial inspection with the mold company as well, removed a small piece of the drywalled ceiling and, in fact, there was mold. Gene visited two days after the mold issue was addressed and gave a final estimate. We scheduled him to begin working the next day. He and a helper did the bulk of the work on Wednesday and finished the job on Thursday and Friday. The ceiling is seamless, the drywall was done without a flaw, the other room he worked on is in great shape as well. I would highly recommend him. <br /> <br /> In addition, Gene goes above and beyond his craft. He offered to bring back lunch from a local eatery when he went to eat, always answered my calls and emails promptly, and was very friendly. He was a pleasure to work with, and we paid for his expertise with no reservations."

"A wonderful handyman. No one could be any better!"

"First, I want to say that our major issue with JC Smith is not the quality of the work or the professionalism, but rather the questionable way they do some of their pricing and estimates. Shortly after July 4, we had a pipe burst in our basement which meant that half the drywall on one wall and all the carpeting in our basement needed to be replaced. Having worked with them previously, my husband contacted JC Smith for an estimate. The owner, John, came out himself to do the estimate. He was polite and courteous. He told my husband that they frequently do water damage repair so are familiar with the requirements for insurance reimbursement and that they would take care of and handle everything… even arranging to have our pool table moved when necessary. He assured us that the estimate would include repairing the basement to the same quality it had been prior to the damage. After about 3 weeks (early August) we got the estimate, which wasn’t a big deal because we weren’t in a huge rush. Bill came out to give us the estimate and, just like John, he was very polite and professional. As we were going over the estimate, we inquired about the allowances for padding and carpeting. Bill told us we had an allowance of $3.00 per sq. ft. for carpeting and that the estimate included basic padding. We told him the estimate would have to be corrected because we had upgraded padding and expected the replacement padding to also be upgraded. We wanted to submit the revised estimate to our insurance company. Since he was already out there going over the estimate with us, Bill was hesitant to have to start over and make another trip out, knowing it would take more time, so he told us “If you can keep your carpet selection to $2.70 per sq. ft. then I will make the padding work and ensure you get the padding you want.” We reluctantly (and in hindsight, erroneously) agreed. We did not balk too much at some of the charges since the cost was being covered by our insurance company, especially the almost $3200 charge to paint the basement (one large room) which was a higher charge than what we had paid to have our ENTIRE home (more than double the square footage) painted a couple years prior. Noticing that there were charges for content manipulation and debris haul away, we asked about that and Bill explained that JC Smith would tear up the existing carpeting and move the furniture around to do so and it was also for carpet installation. We asked if that could be done first so we could take care of some pet stains on the concrete floor. He indicated this would not be a problem. So, we gave him a hefty deposit, signed the papers, he said they were scheduling about 3-4 weeks out and he would schedule us as soon as we got our carpet choice to him, and then he left. We went to Home Depot and selected out carpet, meeting the budget he asked us to and sent the sample specs to JC Smith. We figured we were also saving money because Home Depot does free installation. However, fast forward to end of September/early October (almost two months later) and we still had not been contacted. In the meantime, having run out of the ability to wait, we ripped up the old carpeting and disposed of it ourselves so we could treat the stains as necessary. We simply could not wait any longer for JC Smith as 3-4 weeks had turned into two months and we had no idea when work would begin. Work finally began on Friday, October 22 with the carpet installed on Thursday, October 28. Tim, the Project Manager was terrific. Very professional, polite, and did great work. When a MAJOR snafu occurred where the wrong carpet had been ordered, he was quick to try to resolve it. As a compromise, we agreed to keep the wrong carpet if they would replace the carpet in a small room off the basement which now would not match. Everyone was happy. However, nearly a month later, the carpet error still has not been fixed and we are waiting for that to happen. Much of that is due to a billing dispute that we are working to resolve and which I will explain below. As previously mentioned, we were asked to keep our carpet selection at $2.70 rather than $3.00 per square foot to make the padding work. However, as Home Depot does, because the carpet was ordered under my husband’s name, we were also sent a copy of the carpet invoice. JC Smith charged us over $1400 more for carpet/padding than Home Depot charged them. Of course we realize that JC Smith is a business and profits need to be made so we expected mark-ups. What we did not expect was such a large mark-up IN ADDITION to the 17.5% margin they tacked onto the overall bill total. In addition, JC Smith charged us for content manipulation nd debris haul away, which they did not do. When we inquired about it, we were told “Well, the work was performed by one of our subcontractors acting on behalf of JC Smith (i.e. Home Depot).” It made no difference to them that Home Depot did not charge THEM for these actions nor the fact that we had to rip the carper up ourselves. They would not budge on the almost $500 in charges for work that they did not actually do. By their explanation, they could have charged us additional fees to carry the carpet in because, well SOMEONE did it. Didn’t matter if they were charged. When we tried to dispute the cost of the carpet issue with JC Smith, at first, we were rather rudely told “Well actually, your flooring cost $3.64 per square foot so we actually GAVE you an allowance.” The gentleman tried to act as if JC Smith did us a favor, when actually, they just padded their pockets more by us choosing a cheaper carpeting, at their direction. Nevermind the fact that the estimate included an allowance for $3.00 per square foot for carpet alone IN ADDITION to padding. All said, JC Smith charged us $4907 for carpeting/flooring (considering flooring charges, charges for “content manipulation”, charges for “debris haul away” and a 17.5% markup) although they were actually only charged $2220 by Home Depot who actually did the installation…. And didn’t charge JC Smith a dime to move the furniture around. I guess, at the end of the day, the joke is on us for not insisting on a revised estimate. We have tried to come to an agreement with them on removing some of the charges based on us being given false information and also for being charged for work we ultimately had to do ourselves, but the customer service rep has been unwilling to even acknowledge that the billing practices are shady. We have been forced to contact an attorney to discuss our options. At the end of the day, the DID do good work. I would just recommend that you ask any and ALL questions up front and make sure you fully understand their rather complicated (by design I assume) estimate and pricing document. Otherwise, you’ll be charged far more than you probably should be."

"Mr. Hoyt is as honest, courteous, and professional as they come! He arrived at our home within an hour after calling him, and had us back up and running within 30 minutes! His knowledge and experience are very evident, and I would highly recommend him to anyone! <br />"

"The job was completed as asked. The quality of their work has always been good. I've been using them for more than 15 years and I wouldn't use anyone else. Before this job they'd installed a sump pump and French drain along two walls of my basement, and another sump pump and French drain in my garage. Whenever one of their systems has had problems, they came back and fixed it for little or no cost (depending on the issue). I think basement waterpoofing is inherently difficult, and sometimes things don't always work as intended... Eventually we got leakage around an old basement door despite a drain they installed at the base of the door to channel water into the French drain. Years later they came back and added cement to correct the problem at no charge. When there was a question over specs on the garage system, they gave me the benefit of the doubt. I guess if the leaks are due to poor design I wouldn't know, but I think it's just the nature of water and my basement. Their work on this particular project was fine. They seem to have resolved the seepage issue I was having through the cinder block. During the work, they sealed off the area with plastic tarp to prevent dust from getting outside the area, though you should supervise that part of the operation since ultimately it's your house, not theirs. The cost seemed reasonable. The only issue I have is with their responsiveness regarding future projects. I almost gave them a "B" because of that. Each time I want to get new work done, it's arduous to get an estimate. Once they said someone would get back to me and didn't. I had to keep calling. Another time I had an appointment with their estimator but he got the date wrong (I only found out because he called ahead of time to cancel the appointment). On another project, the estimator didn't show up all day, and when I called, he said he'd forgotten. He sent another estimator ASAP, and I appreciate the honesty, but still it's an issue. James is their local estimator and manager. When an out-of-town estimator came in, there was no problem at all. But I've never found them to be unresponsive when it came to urgent problems. (They're the opposite of Mid-Atlantic Waterproofing, which is very pushy on the sales end and costs more)."

"My experience with the services provided by Reinaltt Painting & Design was very good. They were very responsive and provided the estimate in a timely manner. The owner, Mr. Rinaltt, was very polite, courteous, and made sure all our interests and concerns were addressed. We are very happy with the outcome of the work, and we would use Reinaltt Painting & Design for future work."