Get matched with top doors (exterior) installers and replacers in Martinsville, VA

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"Kenneth Blankenship is a great guy! Extremely knowledgeable and great customer service. Cannot wait for completion of new windows installation!!!"

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"We are pleased with the products we received BUT the road from start to finish was long and frustrating. Signed contract 6/11/17, installation was 8/14/17 no biggie except we were told 30 days not 60 and we had to make few calls to press for the date we got. The installer cracked a window during installation. Again no biggie,sh*t happens. The "rush" on the replacement window took several follow up calls to get an another installation date of 9/29/17. My husband takes off, two guys show up without the window and said they thought they were doing a service call. My less then professional conversation with John the manager led to another appointment for the next day. The guy shows up, replaces the window but doesn't have the "j" channel to complete the job. Two days later I get a call to reschedule yet another appointment 2 weeks out and that I had to be home. The rep had no idea the last piece of the work only required outside access and even when I explained he still insisted I needed to be home. One last conversation with the acting manager (I was told John was on vacation) and we were scheduled for the following week which was 10/9/17. The job was completed that day and I was left with pieces of "j" channel in the flower bed. The other criticism would be the length of time spent on hold with customer service; with all the calls I had to make I was NEVER able to complete an entire call on my 15 min. break."

"Kenny Ferguson is very responsive to customer requests. He communicates well to the customer and to his men. Fernado and Mike were very careful in their work and aimed to please the customer. The lights and painted ceiling looked great. They were very pleasant and yet professional in their attitude and work. They cleaned up everything when they were done. I have another job waiting for Kenny and his team to install an attic fan. I have confidence that they will do good work as they have done in the past.
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"All went well.  They thought they would have to order the panels, but they found they had them in the warehouse.  They were installed the next day."

"The work was excellent. Brian McCracken performed a walk-though with me and provided detailed written estimates for the interior and exterior work. He explained the options and costs for each of the tasks, and was prompt in scheduling the jobs. His teams are first rate. Communication is excellent and they leave the site clean and tidy each day. There was not a drip of stray stray paint anywhere during or after the jobs. I especially appreciated the interior service. They emptied the closets and replaced everything after as they went along. They also took down and rehung all of the pictures and moved furniture as necessary. They were very responsive to follow-up issues (not their fault) with the fit of the front door after painting and replacing the seal. They came back twice to make adjustments and the final outcome was exactly what i wanted. All American was recommended to me by a friend who was very impressed with their exterior work on his townhouse. I recommended them to a neighbor who is also very pleased with their interior painting.  They are not the lowest bidder but their prices are fair and the work is of the highest quality."

"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

"We recently remodeled our master bathroom and after extensive research we selected Remodel USA. We initially met with Martin Rabone who spent several hours showing us the various options available and assisting us in making preliminary selections. We were directed to various distributors who work with Remodel USA to make tile, granite and fixture selections. We found all of them to be extremely helpful. All parts of the project were carefully worked through with no work beginning until all the materials were available. We were told the project would take 2 weeks from start to finish and were pleasantly pleased that they finished a day early. Our production manager, Percy Melendez, assisted in final choices of materials prior to ordering and insured that we had the correct items and was meticulous in overseeing the two workers, appearing frequently and phoning often to be sure we were happy with everything. Two people were assigned to do the entire instillation except for the frame less shower glass. This meant that there was no waiting for various people who might be delayed by other jobs and the two knew how to do the tile work, electrical work, and plumbing. Both workers were extremely attentive to making sure that our carpets and furnishings were protected and provided advice about placement of grab bars and the showers. They approached us to make final placement decisions before instillation and did everything possible to make certain we would have the master bathroom we envisioned. The frame less shower surround was also expertly installed. All workers cleaned up the area daily and left no construction or other trash behind. Overall, we were exceptionally pleased with our entire experience and highly recommend Remodel USA. We will definitely consider them for future home projects as they do additions, windows, and other things."