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"Customer service was excellent. Carpet cleaner was on time, efficient and courteous. No need to clean up"

"Great job! I took my time researching companies for tile and grout cleaning, and I’m so glad I went with Voda. From the initial contact to the final results, everything was handled with professionalism and care. The technician arrived on time, was courteous, and paid close attention to detail throughout the entire process. Our floors look amazing! You can really see the difference. It’s clear they take pride in their work. I highly recommend Voda to anyone looking for high-quality, reliable service!"

"They did an amazing job on our tile a grout, carpet cleaning and also cleaned our hardwood floors. Would definitely recommend this company and the Owner does the work!"

"Chris was on time, professional and did a terrific job removing pet stains from a love seat and sofa as well as cleaning 2 large area rugs. Thank you Chris!"

"We had a great experience with this company. Ray and his son Ray Jr. were on time and very professional. They did a thorough job of cleaning our ducts and dryer vent and explained what they were doing as they worked . They were neat and clean and were respectful of our property. We highly recommend them and plan to use them again next year when we will have our dryer vents cleaned."

"This business advertises that they adhere to a very specific itemized listing of what is to be cleaned in the home for each type of cleaning - Deep Cleaning (initial 2 visits, and periodically thereafter) or Every Day Cleaning. While we very satisfied with the initial 2 Deep Cleanings performed by the same 3-person crew, the next 2 Every Day Cleanings were performed by a different, new 2-person crew each time. In both cases, there were major things that were missed (many undusted areas, kitchen countertops not touched, areas of floors not vacuumed/swept, etc.). When we called the first time to report these deficiencies, they were more than accommodating to send another crew back to our house to touch up the missed areas, and again, we were happy with the touch-up. However, when I called to report the similar missed areas the next time, I was told by Beth, the Business Development Manager, "The ladies are only human and they're going to miss a few things". When I then mentioned that the areas missed were significant items, not nit-picky things, and that these things are specifically on the Every Day Cleaning list, I was told "Maybe we're not the cleaning service for you". REALLY?? So we were terminated as customers for being "repeated, unsatisfied people", and they REFUSED to come look for themselves (Beth or another manager or the owner) to see what we were talking about, they REFUSED to send another crew to touch up the missed areas, and they REFUSED to refund us our payment for this last cleaning. After 2 emails with Beth, followed by 2 emails with Jeff, the Owner, he finally agreed to refund us, but only 25% of the payment. Bottom Line: This business would rather terminate a customer than talk to their crews about missing things on the ADVERTISED, CONTRACTUAL list. Additionally, they don't require their crews to ACTUALLY USE the checklist when doing the cleanings, which would alleviate things being missed in the first place. UNBELIEVABLE! (BTW, there are multiple other reviews of this business on Yelp, ALL of which are bad and say basically the same thing: These people expect customers to accept whatever quality of services are provided, regardless of whether they meet what they advertise or not - and if you should complain about what you get more than 1 time, YOU'RE fired!)"

"We had laminated floors put in by Empire over ten years ago and we’re extremely satisfied. I wanted another room and a hallway with the same look. The same salesperson came for the estimate. He said the floors would not have a shine and the planks were not as wide. He also said the quarter round would be “ the same”. The floors are much more orange ( I know exact matches are impossible) . The quarter round is also orange against dark walnut baseboard. It looks terrible. My son looked at it and said” who would do that to someone’s home?” I did say to the installer when he was done, ( we were blocked from the area until they were finished) I hate it!” There was dust everywhere, I was so upset, and we hadn’t been able to get to the bathrooms for hours. I just signed the form so they would leave. I emailed Reece Young from customer service and explained how dissatisfied we were. He had someone named Mike call me and tell me “that’s what goes with the floor .” He followed that with a series of no answers. I asked if there was any resolution, had this ever happened before, …? Of course no one contacted us after the job is done to see how they did. I was only shown a small piece of the flooring before they started and never shown the quarter round. We were also required to pay BEFORE the job was started even though they had a down payment. I would have considered paying part of the quarter round replacement ( same as the other rooms) but was offered nothing! It really looks terrible where the rooms meet. I will be contacting a contractor and paying out of pocket to fix this horrendous mess. Very sorry I wanted 5,4000 dollars to be this unhappy. I don’t think we’re fussy customers . If you don’t want to waste your money please be careful and learn from our expensive mistake."