
Serving Mcallen, TX and surrounding areas
Approved (Corporate)
In business since 1991
Free estimates
Emergency services offered
"This had to be one of the best customer service experiences that I have ever had. Esmer who is the office manager reached out to us and asked if we were okay and whether we preferred someone come out on Friday night and work on our unit or on Saturday morning. We chose to have the come by at about midnight. The gentleman who came by was extremely professional and friendly. Within 3 hours, he tried to find if it was another issue in efforts to save us money; however, we were not so lucky. His final verdict was a new unit. He provided us options on units with various costs, but he assured us that he would come by first thing in the morning to ensure that we had a temporary replacement unit to cool our house. Talk about awesome customer service. It was not long before the unit was up and working until my husband and I decided which unit to go with. The following Wednesday, Esmer had her guys standing by and ready to come place our new unit in our home. Overall, it was an absolutely fantastic experience and I felt confident knowing that if anything happens in the future with our unit that these guys will come by no matter the date or time. Great job Cytech and thank you.
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