Get matched with top tankless water heater repair pros in Mckenna, WA

"Luke was absolutely amazing. We had two leaks and he had a crew come in and open up the walls professionally, found the leak in one and fixed it and found the other leak but we determined it was better to replace our bathtub completely as it was an old jetted tub that didn’t work. His crew did amazing work and he answered all of my calls when I called with questions and never left me hanging trying to find parts and a tub that would work in our space. He even helped with picking out tile as our situation was difficult to match tile that was already there. We were so happy we have recommend him to a neighbor who used him and loved him and a friend who used him and loved him. We will use his company for any future plumbing or remodeling needs! He also helped diagnose a faulty hot water heater and replace it for us at the same time and the electrician he uses will soon do some other work for us as he was top notch as well! "

"Very thorough. Explained everything in easy to understand terms. Very polite and left the job site in clean condition."

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

"Until now, I've always had bad experiences with hiring plumbers. Not any more! OPT Was amazing! The plumber that came out, Nate, was phenomenal. He took time to explain everything, ensure I knew what the various options were, and helped me make the best decision for my budget. Nate and the whole firm made me feel like they were personally vested in making sure my plumbing was fixed and working properly. I cannot stress how great their service is, and how much faith and trust they earn with their work and dedication to your project!"

"They were immediately responsive, explained all costs and options, were quick and clean installing, and did a quality job!"

"The tech explained everything and was very polite."

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

"Great customer service, punctual and a pleasure to communicate with. The work was exceptional, they know their stuff and I will be using their services again!"

"Mike and his team did an absolutely incredible job on our project. It included splitting our basement into two bedrooms and converting half of our garage into a bonus room. My family and I could not be happier with the finished product. Mike was an excellent communicator and we were happy with the overall cost of the project. We WILL absolutely rehire Mike for our next construction project without question. You will not be disappointed if you choose to go with Norpro."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"