Get matched with top wood fence installers in Mechanicsville, VA

"It's just a fence......... Ashley was our project manager, and she did all she could to help me get through the issues of my fence, which I appreciate. The actual installation of the fence is where the disconnect comes. The contractors are there to put up a fence. However, that may go. Since Dandale employs these people, I assume they are up to the company's standards and living up to Dandale's mission. I assume they have worked on other projects and have gotten approval, making their resolution and customer service how Dandale wants the experience to go. After my wood fence install, I had concerns about some of the wood quality used. The contractors dismissed me six times, saying they had to use it, and gave me the final walkthrough paper to complete on my FIRST final walkthrough. The final walkthrough paper is misleading because to sign is agreeing that "you are 100% satisfied," which was not true in my case. After getting in touch with Dandale and showing pictures, the contractors had a change of heart and suddenly left and returned with better wood quality. After changing the pickets and one rail post, I pointed out two more. Instead of changing the whole rail, they cut it with a chainsaw, cutting into the post simultaneously. They then put a new half piece up (for some reason, leaving the other half of the poor-quality wood still there) while leaving the splice in the post and the point where they connected unevenly showing. To make matters worse, they left without a walkthrough, meaning there was still another rail similar to this janky fix that needed attention, but at that point, I no longer wanted the same crew and mentioned this to Dandale when I contacted them with the new update. The answer: The same crew returned a third time to put a picket OVER the unsightly uneven half-board connection they made (hiding it) and did not address the issue of driving off. I asked the contractors for a new crew to do the final repairs, but they insisted on doing the last rail and, this time, did a final walkthrough with another family member. I still don't know what it looks like a day later, nor do I care to know. Dandale approves their methods, so there is no need to continue to go back and forth. My experience is why I say Gillian oversold the company. It is not a miracle fence company that only does fences and has the highest quality products. Some may be true, but it does not translate to an experience, unlike any other fencing company. My experience was not the highest experience or quality (without much back and forth). It is just a fence company that CAN put up a nice fence. It is not worth automatically stopping here just for the name or what the salesperson says at the two-hour quote (and yes, it takes two whole hours) CONS Pressure cooker: Personal preference probably, but I do not like making decisions on the spot. When you get the quote, you must accept it at the table or lose it. Another pressure cooker moment is when doing the final walkthrough; you are walking through with the same people with whom you may have voiced concern and had to go back and forth. Uncomfortable, especially if you have the same number of back and forth as I did. Problem-solving: When you have an issue with the contractors, they send the same contractors out to fix the problem you have already told them about. For me, this meant them leaving and coming back too many times. By the last time, it is clear that customer service is out the window. Quality: The contractors ignore the quality of the materials when picking, loading, unloading, or using them. Only some of the wood is poor quality, as most of mine was good; however, to boast that you have the highest quality product means you vet through the material. From my experience, this is not the case. It is "you get what you get." PROS: They offer a flat rate Military Discount They handle your HOA They advertise to have a five-year warranty (I cannot attend to how this will go, but I may have to use mine) The consult to get a quote is scheduled quickly The process from beginning to end is done as soon as possible The contractors were pleasant Gillian bleeds Dandale (she may have oversold the company, but she deserves every bit of acknowledgment for how she represents them) The direct Dandale employees are pleasant, professional, and friendly."

"Fence is excellent. Work was timely and excellent quality."

"My husband and I talked about having a fence install. The next day we saw an advertisement in a magazine about Top Rail Fence. I called, next day Bob Stewart came out with the information. . Bob was friendly and was easy to talk to. We had vinyl fencing installed and love it and would recommend Top Rail Fence to family and friends."

"This crew did an amazing job at a very good price. The fence came out perfectly straight and level, I’ve seen the work of other contractors in our neighborhood and DACAL does a much better installation at a better price. I would highly recommend this company for your fencing project."

"Love my new fence!!! Love the communication and the options that were provided to me. Saul, the project manager was awesome making sure the measurements were correct and when the installation could be completed."

"Very nice, good communication and hard working. Came up with a good looking solution to an awkward area we needed to add fencing ."

"The new fence is beautiful. It took a while for the materials to come in but the fence was installed in an afternoon."

"We had multiple items that needed to be addressed. Rear deck refinishing, replacing rotted/damaged wood siding and trim, replacing a screen door, fixing/repainting a bathroom ceiling and replacing a couple of rotted window sills. The quality of work was excellent and we were also on a tight timeline, which they met in time for us to host a neighborhood party. I highly recommend this company and you should be comfortable hiring them for any needs for your home."

Since 1991, Fence & Deck Connection has been a leading fence and deck contractor serving Maryland, Delaware, Virginia, and Georgia. We design and install custom fences, decks, screened porches, and outdoor living spaces for both residential and commercial clients.\n\nBacked by a Lifetime Structural Warranty, every project is built for long-term durability, functionality, and curb appeal. Our team of over 220 professionals has completed more than 81,000 installations, delivering consistent quality and craftsmanship on every job.\n\nFrom backyard upgrades to large-scale projects, Fence & Deck Connection is trusted across the Mid-Atlantic and Southeast for expert design, reliable service, and lasting results.

We have the experience and dedication to get the job done right! Specializing in fencing services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!