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"It went pretty good. They had to return to resolve the cover fit issue."

"The representative came out and assessed the situation.  Then he told us honestly that the company could not complete the repairs as the drive was too badly damaged for repair; it would need to be replaced.  Their company does not do replacement work, just repairs, so we had no further contact.  We appreciated their honesty. <br />"

"Excellent work and great suggestions to achieve what I needed. Replaced asphalt driveway with a concrete one and installed a trench drain and drainage tile through yard to solve a long-standing problem with rainwater running down driveway toward the house. Created patio in shape I wanted and fixed issues with older sidewalks. Highly recommend."

"Excellent! Andrew and his team did such a good job on our driveway and were great to work with. I would recommend them to anyone for concrete work."

"Wallace construction came to my door after seeing shingles missing on my roof. Unlike the fly by night contractors that typically do this approach, Denise was very friendly, had a logo shirt and truck and was very professional. They helped us with our insurance adjuster to pay for a good portion of the new roof when I didn't even realize it was a possibility. They offered great communication which to me is key. Everything was accomplished in a timely and professional manner. Our new roof looks great and definitely improved our curb appeal. Will use for future projects, and I even have a few in mind."

"Entire project was amazing. Best value around. Super honest and awesome guys!"

"<p>They did a great job and it looks very professional. They also cleaned up and when they were done it looked like it was always there.</p> <br />"

"The guys came when they said they would, did what they said they would do and charged me what the said they would charge me. It may sound stupid to state my review this way, but this type of service, unfortunately, isn't very common. The men who came to the house were very professional and I am very pleased with the result."

"<p>They were ready and waiting for me when I arrived for the estimating appointment. They provided a prompt, detailed quotation with timeline, fixed price, and warranty.  I mulled it over for a few days and then hired them.  They started when they said they would and finished exactly as planned.  Did not have to babysit the process. They didn't bother me with every trivial decision.  True professionals.  When the job was done, house was good as new and even cleaner than when they started.  <br /> <br /><br /> <br />Very easy to work with.  Responsive to inquiries.  Didn't try to stick me with a bunch of stuff that I didn't need and even talked me out of doing a couple updates that weren't going to pay for themselves (I was fixing the house up to be sold).  Very satisfied with Bergstrom all the way around.  </p> <br />"

"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"