
Serving Middle Village, NY and surrounding areas
Approved
Super Service Award Winner
In business since 1987
Free estimates
Emergency services offered
"When I informed the company about errors in their work they were reluctant to make the changes without further compensation. They did a good job with the installation of my front steps until they got to the top landing where they put in a rough finish. After some discussion that error was corrected. The owner indicated that with the construction of my garden wall there would have weep holes. When I checked the wall when it was almost completed, there were no weep holes. He then tried to rationalize why that was the better option. My rain spout had to be removed so that they could install stucco on the rear of the house. When they placed the spout back on the wall they did not use the brackets to secure it to the wall in fact I found them in my backyard on the ground. I mention to them that the brackets were not installed and was assured that the spout was secure. I held on to the brackets nonetheless. A few months later a piece of aluminum behind the gutter slid partially down between the rain spout and the house wall revealing a gaping hole below the gutter above where the stucco installation ended. I sent a photo with a text message asking for the company rep to come and make the needed repairs. We areanged for a mutually convenient time a few days later. You guessed it, he insisted that their failure to secure the rain spout using the brackets was not the reason why the piece beneath the gutter became dislodged. I told him it never moved before their stucco installation. That's aside from the incomplete stucco work. He wouldn't secure the spout and do the stucco repair unless I paid more money. At that point I considered whether I wanted to start the process to get another contractor to complete their work or pay him more money to finish the repair. He came up with an estimate of how much it would cost to have 2 men doth work. I can assure you that they were not at my home anywhere close to the length of time he specified but I paid what was agreed upon. These are some of the reasons why I wouldn't recommend this company."





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