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"I our roofing consultant Steve was excellent and explaining insurance all that needed to be done is very knowledgeable about his job and we appreciate all the things that he did for us. He was very polite and courteous, and I always had a smile on his face.. all of the work was done in a timely manner and that is why I gave them a five star and we recommend this company to anyone who needs roofing work or replacement. The crew cleaned up after themselves and make sure there were no nails or old shingles on the ground before leaving."

"Very helpful, met all of my expectations and got the job done quickly."

"Great help with insurance process, and excellent workmanship in replacing our roof and decking. Great communication throughout the process and we now have a beautiful new roof that looks great!"

"After getting over the sticker shock, everything is going good. Sales associate was good at his job but was a little too pushy. Not sure if he showed us all the options that were available as far as affordability. Everyone in customer service/ scheduling were super accommodating. The best part,besides the finished product to date, was the Patrick the project manager. He made this project come to life and was a pleasure working with. Pat yourself on the back young man. You know how to deal with customers."

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"Project went well. They replaced melted siding and reconnected the fence. It looks much better."

"The roof job on my home was outstanding!! Santos is a perfectionist! I've never had a job done that went so smoothly and so professional! Santos is knowledgeable in every aspect of roofing, he knows roofs from the inside out. He explained and showed photos of the entire job as it was installed. His crew worked hard to get the job done right the first time. Now, our roof is of the utmost quality work for a reasonable price. Santos is an honest man, my quote never changed! He went above and beyond to make me happy with the work his people performed!! I'm extremely happy and satisfied! I already recommended Santos Martinez Roofing to all my family and friends!! Thank you all for exceeding my expectations!!"

"We had the wind blow off a small piece of our roofing trim (facia) I knew it might be hard to get someone to come up for a smaller job. Lived in same city as Shawn and he had great reviews so I called him. He was very responsive and helpful. Came out the following day to replace. Was a tough small job as roof was pretty steep and on second level. He did a great job and stuck with it until he got it replaced right. I know he would prefer larger jobs but very much appreciated him coming out and taking care of this problem for us. Pricing was reasonable, it was a tricky job to replace it."

"Best customer service and always a great job! So pleased!!"