
Serving Middlesex, NC and surrounding areas
In business since 2013
Free estimates
Warranties offered
"We had an inspection done on 25Jul24, complete with a shared gallery of pictures taken by a roof Medic project manager. The project manager reviewed the pictures, showing my wife and myself the damage and what would be corrected. By September we began questioning (multiple times) for a timeline on the roof replacement, finally to be told bigger jobs were taking priority. Once the job started, middle Nov24, we were called no less than 3 times requesting additional money by the project manager saying the insurance company was not paying for the additional damage they found. When asked if insurance had been contacted we were told no they weren’t. When the roof install was completed by Roof Medic there were several areas that were noted in Roof Medic pictures in Jul24 that were damaged and we were told would be corrected by the project manager that were not corrected. When asked the project manager stated that insurance would pay for that damage. The day after completion the project manager called and asked that we pay the invoice without a review of the finish project. When we asked the project manager about the interior damage he asked if we wanted to deal directly with the subcontractor as he acknowledged the issues with Roof Medic we had during this ordeal. We agreed and took the name of the subcontractor and paid the bill. We called our insurance SafeCo to determine the path forward with the interior subcontractor, only to be told that 1100.00 of what was charged on the invoice by Roof Medic was for the interior subcontractor. We were also told that additional money was requested and was awarded, this is contrary to what was told to us all along the install by the project manager, as we were also paying out of our pockets additional money. We have had no reply from emails sent over a week to voice our concerns."














