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"David was very nice and professional. Excellent communication. The work he did was amazing. I am very happy and I would highly recommend. A+++"

"Santos was on time, on budget and reliable. He put in a new, larger window and installed a new toilet. I plan to hire him again to install a security door."

"Mario was fantastic he came out as soon as I called him and gave me a great price for a new porch ,steps and walk. His crew was also great They came out the first and did the demo work and did the framing for the new work. the second day they poured the concrete and finished the job. They also did a great job cleaning up and left the job site looking great. You will in no way be disappointed if you hire these guys. Great job Mario."

"They were on time and that is very important to me. They were professional and completed the job in good time. I would use them again."

"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair.  However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball.  We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.”  When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."

"Overall the work was great. They provided a reasonable price and were able to start immediately. Victor and Pedro communicated regularly throughout the project and provided great customer service. The quality of the work was great. Overall everything looks great and we'd be happy to use them again in the future. Thanks for your great work!"

"Outstanding work! Showed up at the time promised, very professional, did an exceptional job."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Starting with the estimate (which was comparable to the other estimates I got), Gibran spent more time discussing exactly what I wanted and needed: the old walk was narrow, did I want it widened; squared off or rounded out where it met the garage slab; raising the back walk slightly to eliminate the extra, shallow step at each end; and most usefully, how to work around the 100 year old catalpa, that had lifted and broken the old walk, between it and the house. We ended up adding a curve to the walk, just by the tree, giving it extra space without disturbing the existing tulip bed on the other side of the walk along the house. He and his crew worked quickly and neatly, and did a very nice job. The new walks meet the city sidewalk and garage slab evenly, the curves are smooth, the tree has room, the tulip bed and ivy along the house weren’t disturbed, and now it’s much less of a pain to shovel snow than it used to be! As a bonus, landscaping was not part of the contract, but Gibran found a source of black dirt for us, and when there was a delay (while waiting for the city inspector) after the forms were in place, he and his crew spread the dirt needed to regrade the yard for us, rather than just sit around. I’m very pleased with the work they did for us, enjoyed working with Gibran and his crew, and would definitely recommend 5 Star Concrete & Construction."