Get matched with top window cleaners in Momence, IL

"The roof and trim were done, and look great. But I have a couple of issues .The crew was very unfriendly. I came out just to say hi, and they sneered at me and walked away without a word. Also, after they left I found out that they apparently cut an electric wire as I had a tripped breaker and now some of my electric baseboard heaters don't work. This was in an area where they replaced sheathing material right over my breaker box. I contacted the rep, who acknowledged my issue and I am waiting to hear back."

"The roof and trim were done, and look great. But I have a couple of issues .The crew was very unfriendly. I came out just to say hi, and they sneered at me and walked away without a word. Also, after they left I found out that they apparently cut an electric wire as I had a tripped breaker and now some of my electric baseboard heaters don't work. This was in an area where they replaced sheathing material right over my breaker box. I contacted the rep, who acknowledged my issue and I am waiting to hear back."

"would not recommend this company. After they cleaned my AC, the technician seemed visibly panicked, and shortly after he left, my AC completely stopped working. I contacted the company right away. They said they would reach out to the technician, but no one has followed up. I also tried contacting the technician myself with no response. It has now been two days without AC and no communication from the company. Extremely disappointing service and lack of accountability."

"So far, great!"

"no communication was bad pro stacey watson was rude"

"Black Orchid did a wonderful job. In addition, all inquiries were quickly responded to. Everyone I dealt wth was professional, efficient, and very personable. I will definitely use them again"

"Professional and fair pricing"

"Excellent timely work. Costs were within quote."

"The customer service and the technician was terrible and unprofessional. The technician placed the gas blower inside our fireplace incorrectly the first time and requested the final payment. I refused to pay him because the blower did not work. He contacted the company wires was old he assembled it incorrectly. He tried it a second time and the blower was running but no heat produced. It also had a loud sound. The technician said he was new at installation, and He could not figure the problem out. We requested another technician from the company to come out to see why a brand-new blower wasn't working and making noise. The next day, I contacted the customer service rep. I was told the technician said the blower was working and the case was closed. They said for us to keep the blower and refused to return our initial deposit in the amount of $600. I will never use this company again. I will be perusing this matter further. "

"Very professional. They pay excellent attention to detail."