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"never called back"

"It went well from beginning to end. The job was finished in a timely fashion and the results were beyond my expectations. They were always available when I had to contact them and even helped out with my Insurance claim. My family came to the house after the work was completed and were amazed at how beautiful of a job was done. My niece even asked me for my contractors name and phone number. You have one very satisfied client here! Thank you for a job well done!"

"It went very well,I was satisfied I would hire them again"

"The crew did an amazing job. the scope of the project was immense. we had a 150 ft driveway that was old concrete replaced with pavers and it was widened by 2ft on each side. it also had a turn around put at the end by the garage. they completely redid our entire yard front and back close to 3/4 of an acre. they put in an entire drainage system with catch drains as the house sat at the bottom of a small hill and all the water all ran under the house. the put in a three level front yard with a stone slab walk away. a very large brick mail box and a brick outdoor grill. completely redid the pool deck with pavers put down gas lines for the he grill the water heater. for the pool and jacuzzi. as well as to the den fireplace to convert it to gas if/when we wanted to. had a water float line put in the pool to maintain water level. they were always on time, professional and clean up was done daily. they said it was gonna take 6 or seven weeks and it took 9. Only because we kept adding things on not in the contract. they never balked or complained about it. and we're always friendly (except the owner Stephen) JUST KIDDING. I HIGHLY recommend them for any job large or small. you just may have to wait a little as they're in demand and the proof is in the exceptional work done."

"Very good!"

"I contacted KitchenTuneUp/BathTune-Up to get an estimate to remodel my master bathroom and kitchen. Tom Taube came to my home and listened to what I disliked about the current spaces. We discussed ways to make a bigger shower and gain more storage space in the bathroom. In the kitchen, I had dark cabinets I wanted to update but stay affordable. I also wanted to keep my granite countertops. I disliked my "closet" pantry. I received very comprehensive proposals listing out not just what labor was to be performed but also budgeted items for materials so that I would have a full understanding of how much the remodels would actually cost me. I started these remodels right before the pandemic started in March of 2020. And even though there were a few delays caused by the virus, my projects went very smoothly. I was provided an online schedule of activities so that I would know who was coming and what they were doing (when my dumpster would arrive, drywalling, plumbing work, painting, tiling work, etc.). I liked that there was a final walkthrough before final payment was made so that I could address any issues I saw after the work had been completed. I love my new bathroom and kitchen now (after 20 years of hating them). I find that the bathroom is part of my sanctuary to relax and renew myself. My kitchen is now updated and beautiful with exceptional storage. I no longer have to store appliances and dishes in my bedroom closets. Bathroom: $37,000 (new shower, freestanding tub with tub filler, new vanity with new countertop, fixtures and sinks, new toilet, new cabinet over toilet); Kitchen $30,000 (cabinet redoor with box painting and new cabinets along with a custom island to house a drawer microwave). I was so impressed with the company, its employees and craftmanship, after being offered a position with them in 2021 as a sales rep for bathrooms, I am a happy employee now creating happy customers."

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"Very responsive and professional! Did excellent work installing a new tile bathroom floor. I would definitely use V & S again if I have any similar projects in the future."

"Miguel and his team did an excellent job. I would highly recommend them for tiling or any other remodeling jobs. They finished my basement and it looks fantastic!"

"I needed help with some shrub removal and planting in my front landscape, and got several quotes. I already had the plants, soil, fertilizer, and materials needed, but am not physically able to dig by myself. I had a means of disposing of the removed materials, so there was no haul-away included. Along with the planting, I needed to have a decorative stone wall repaired because it was starting to lean. Again, labor only. I was looking for a company that could do both. The bids for the planting work, which was straightforward and simple labor, were in the range of $400, except for New East Landscapes. Their price was much higher for the planting work, but they assured me they could do the planting within a couple of days and also repair the stone wall within 2 weeks for what seemed to be a very fair additional price. Because they seemed to know exactly what to do with the wall, and showed pictures of other projects they had done, I decided to pay the higher price so I could have one company complete both tasks. They emailed written quotes for the work, which I signed and returned. They told me the time they would come to do the planting work on Sunday, a couple of days later. The work on the wall would be done when they could fit it in, but within two weeks. On Sunday April 9, they arrived more than an hour late, so late that I was concerned they weren't coming. They did the planting work which took them less than 1.75 hours to complete. They clearly knew their plants, placed them where I asked, and the work was competent, but this job did not actually require 3 workers, which is what they brought. I paid them for that work and asked to schedule the wall repair. Xavier told me he would call me to schedule the time within two weeks and would find out the cost of a few stones that were needed to support the wall. He never called me back. I attempted to follow up with them by several phone calls, which went to voicemail that was not accepting messages. Also sent text messages and email. No response of any kind from them, and it has now been a month since they promised to return to complete the work. The wall is looking increasingly unstable and the work still needs to be done."