Get matched with top sliding door or tracks repairers in Mount Airy, MD

"It was great working with Jim. The door was fixed the next day."

Durte Contractors. We are a BLACK owned business. We offer an extensive range of services. \nConcrete Drywall property services painting fencing Decks cleaning these are just a few of the services offered but not limited to.

"It went well! The guys were friendly and honest, particularly about one aspect of the door opener mounting."

"Wires were a mess on one of our garage door sensors, which was the immediate problem, and he fixed that in no time flat. Then he turned to replacing the decrepit sensor on the other side, which was hanging by a thread, with a secure new one with good wire connections. Then he checked out the rest of the system and greased the tracks on the garage doors, so that instead of sounding like a train is passing through the house, you can barely notice them. All this in about a half hour or less.

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"They were running behind on another job so they started our job 1 day late. The disturbing part was that I got the original phone msg that they would be there as scheduled but I didn't get the next one telling me that they would be one day later...nevertheless, they arrived bright and early the second day, the workers were very professional, and they handled my house very well as far as putting down plastic where they walked. The job turned out very nice. They completed the work today and we can't run any water in the tub or sinks yet, but barring anything unforeseen, I am extremely satisfied with the outcome. It really is pretty! I think it will be much easier to keep the tub clean now that it's resurfaced. The cost was much much better than getting the fitter over the old tub also! Very nice job!
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"Our trusty old mailbox had a run in with an SUV and the post was slammed to the ground and the mailbox sailed all the way across the yard. After not being terribly impressed with the options at Home Depot and Lowe's we where reminded of a company that had put out flyers a couple of years back. We went to look them up online and checked all the reviews. After considering the price and glowing reviews we decided to give the company a call.

Prepared for the usual impersonal and uninterested response that one usually finds we where most pleasantly surprised to find the owner very friendly and willing to squeeze us in for an install the very next day. He was very thorough in asking what we needed and making sure we where happy with our choice. There was no pressure to up sell at all or make us choose what was convenient for him to provide.

 The next day arrived and sure enough the owner showed up and made a very pleasant introduction and proceeded to get to work. We had asked for the $159 base model and the post and mailbox where of excellent quality. He set the post in concrete and explained he was working on another job and would be back shortly after the post had set.  He was kind enough to use phillip screws so that we could detatch the mailbox easily later if we decided to paint the mailbox and spray painted the interior for a uniform look. Well before the postman arrived he was back and placing the finishing touches on the mailbox. In addition to adding a little extra concrete since the post had to be placed closer to the street much to the joy of our mail lady I would imagine!

After finishing the install instead of grabbing his money and running he was kind enough to talk about the mailbox and post. Offering several recommendations and suggestions for maintaining the wood so that it would last as long as possible. Also explaining how he takes the time to season the posts properly himself. Never at any point did he pressure us to pay right away and even several times stated we could pay later.

The owner is extremely passionate about his job and from my first impression provides an excellent service and believes in customer service. Which in this area can be at times can feel like a foreign concept."

"We are very pleased with the result, the success of which is attributable to the following:

1) Willingness to go beyond. For example,
-Robert was the only bidder to offer a color consultation, which proved to be invaluable in the end  (see below)
-I returned home one day to find Robert and crew fixing a drywall patch that had been applied years prior, even though it was out of the scope of our agreement; he told me he couldn't bring himself to just paint over it without properly fixing it first
2) Experience.  Before our color consultation, we had a general idea of the color scheme we wanted for the house.  Thanks to Robert's experience, we were able to avoid making some disastrous color choices given that we had no idea how much seemingly minor differences in color shading could affect the final product.  Without Robert's input, there is no telling what our house would look like today.  I should also note that we reviewed our final color choices with 3 different interior designers, who all agreed that we have 'impeccable taste.'  (A complement we shamelessly accepted even though Robert was the catalyst)
3) Straightforwardness. Robert acted with our best interest in mind.  For example, although we selected a particular name brand paint, he suggested we use a more cost-effective (yet equal quality) brand for certain ceilings that did not require a unique color, even though doing so would add to his workload as he now had to deal with 2 suppliers
4) Work Ethic. Robert was the only bidder who actually paints in addition to managing his business; managers of the competing bidders would not actually be onsite, which made us wary of quality control. 

Before Robert's involvement, we only thought of painting as a means to refresh the house.  In fact, our house has been transformed, and we have Robert and Competitive Painters to thank.

Some of the areas for improvement include:
1) Estimate of paint - Robert overestimated on the number of gallons of paint required for the job, costing us hundreds of dollars in wasted money.
2) Quality control - Although Robert was on-site daily, he did not perform high quality control as we had expected.  His own personal work is great; however, some of his crew made a lot of paint drips, missed spots, were not careful when taking off and putting back blinds and closet racks, spilled food, etc.
3) Attention to detail - When the drywall repair was done, they forgot to paint several spots leaving white spots on some walls."

"Rodney and his helper were very responsive and hauled it all away. We would definitely hire him again."

"Now that I'm wobbly on ladders, this vendor comes annually to clear gutters and ensure the attachment pegs are secure before any snow or ice. I've used them for years and will continue to do so. The tech goes above and beyond. Two examples: one year, he replaced a missing shingle; another year, we caulked around an external roof vent. These guys are great."

"Work was excellent. Glass, sills, sliding door tracks were cleaned excellently. Santos is professional and takes pride in their work."