Get matched with top maids in Naperville, IL

"I initially contacted Anna’s Maids cleaning service following back surgery that limited my mobility. I was not allowed to bend at the waist or lift more than eight pounds. I was so pleased with the quality of service that I have continued having them clean my home for a little over two years now. During that time several different crews have been assigned and every crew has performed well. The crew members have been very hard workers and have done any task I requested, such as vacuuming under the bed or helping me pull my dining room table apart to put in a leaf. It has been my experience that the crew members (both male and female) are very anxious to be certain I am completely satisfied with the quality of their work, which I appreciate very much. The only difficulty I have experienced involved communicating with the crew members because English has not been their native language. I had an idea that worked out very well for us for my most recent cleaning and I don’t know why I didn’t think of it earlier. Using my iPad and “Google Translate” I typed some information I wanted them to know and the program translated it into Ukrainian or Polish - whatever I specified. They understood everything instantly and even typed a short message to me that got translated into English. There was no struggling to explain and no guessing what each other said. All of us were happy that we were truly communicating, and together, we figured out a different product to use in the kitchen and I love how well it turned out. The man who schedules the cleaning crews and sends the bill via email or text has been delightful to work with. He makes the effort to schedule a crew on one of my preferred dates and at my preferred time. The lighting in my house is best in the morning so scheduling early makes a big difference in being able to see dust and things. The same man follows up to be sure that I am pleased with how my house was cleaned. When I completed the very first satisfaction survey, I mentioned that I don’t like to leave my credit card information online - and within minutes of my having submitted the survey, he was on the phone with me and offered an alternative, i.e., PayPal. That type of follow-up and service is very rare. The cleaning at my house has been superb. Everything is left shining and gleaming. Anna’s Maids even offers a guarantee that they will re-clean (within a certain timeframe) any area that doesn’t meet with the customer’s approval. I would be surprised if any customer has requested a re-cleaning because the quality of service is so very excellent. I can honestly say that Anna’s Maids goes “the extra mile” from scheduling to the actual cleaning to the follow-up. On a scale of one to ten, I would rate my satisfaction with Anna’s Maids an eleven!"

"I couldn't find anyone to clean my rental property on short notice after the last company left me high and dry. I called The Maid Guru and not only did they quote a reasonable price, they also sent me an email confirming my appointment, called the day of service before entering the home and also after the services had been completed. The cleaner also sent me pictures of the job. I would definitely use them again and I would also recommend them to my closet family and friends!"

"We have been using Flors Cleaning service for year and they have always done a great job. Always on time. Small touches, such as making a flower out of the top sheet of kleenex is sweet and makes me smile."

"Customer service was fantastic. My house is beautiful. What they did to my oven and bathrooms were amazing. Thank you very much. I am continuing service with them."

"A+ Cleaning Service’s are really great! They have been consistently arriving at my home as scheduled And on time month after month. They are fast and efficient and everything is gleaming when they leave. I am very happy with their friendly service."

"Customer service was great as well as cleaning."

"We have had Kesap as our cleaning service for several years now. Suanne and Susan do a wonderful job on our home, are great with our pets and always communicate arrival details. Always very clean, smells so fresh afterwards and is wonderful to have someone you can trust in your home. Thanks so much!"

"One of the better services."

"I used another cleaning service before A Girl and Her Mop, and I only have positive things to say about Keyanna and her work! She goes above and beyond. The other service I worked with only cleaned around picture frames and didn’t vacuum much. A Girl and Her Mop does a great job of cleaning hard to clean areas and pays attention to details."

"My first time using a cleaning service and Im so glad I choose this service. Ashley was very pleasant and dud an amazing job leaving my home fresh & clean. I will recommend her services to friends and will definitely use this cleaning service again. Very satisfied customer Ms. Brown"