Get matched with top pool tile installers or repairers in Naperville, IL

"If you enjoy being TAKEN ADVANTAGE of, spoken down to, and for your pool equipment to be serviced by men NOT QUALIFIED to do so, then these are your guys! Over the summer, Adams pools charged me large amounts for troubleshooting a disposable part of my pool filtration system. I contacted Adams pools because my salt generator wasn't working. Rich spent 4 months trying to get my salt generator to work, only to tell me that he contacted the Pentair representative and learned the part had expired. At no point did Rich acknowledge he didn’t know anything about Pentair products (even though it's one of the largest pool equipment manufacturers), nor did he research them. At the very least, he should have been upfront and said he didn't know what he was doing and that there would be an expensive learning curve. Rich refuses to consider even a partial refund for the unnecessary troubleshooting and instead states he's not an expert on different pool systems. This is ironic since that's what I hired him for. During our last phone call, he hung up the phone on me after shouting at me and being disrespectful. Please read the BBB and Angie's List verified reviews of Adams Pool's, be wary of many of the other reviews on Yelp/Google written by relatives of the owner, and then hire an expert instead! Edit to add: Rich, the owner, has added lying to his repertoire. I provided this review as a courtesy to others and for no other reason. I never asked for anything for free and paid for every service visit. He never gave me advice or provided instructions. He left each appointment without resolving the issue, saying to wait and see if the problem was fixed and to call him if it wasn't. He took advantage of the fact that I was unaware the Pentair salt cell expires which requires replacement, not service (similar to a furnace filter) and then claimed not to be an expert on all pool systems. If Rich didn't know that all salt cells expire, he shouldn't be in the pool business. It wasn't until the phone call following his last visit that he said he just was given information about the salt cell, that it has expired and must be replaced. This came after many service calls and months of paying him hundreds and hundreds of dollars to troubleshoot, inspect, and leave without doing anything. During our last phone call, I requested we find a resolution to the situation and stated I felt like Rich had taken advantage of me and the situation, he shouted at me and then hung up the phone. Adams Pool and Spas' nonexistent customer service, dishonest business practices, and claims of being experts in this industry while Rich (the owner) simultaneously stated he is not an expert on my system (surprising because Pentair is a big name in the industry) earned them this review. There was no threat, coercion, or statement made to him regarding this review. I'm hoping this candid review can prevent at least one person from making the HUGE mistake of hiring Adam's Pools, who are self-professed non-experts on pools and who excel at taking advantage of people by utilizing unethical business practices that the owner defends by insulting & slandering the customer."

"Chris was very helpful in helping me select the right composite materials, guidance on railings, deck layout, and any questions I had. His team tore down the old deck very quickly, removed all debris, and then built the new deck, steps and railings in a very professional and timely manner. I'm very pleased with the new deck!"

"SAFE Electrical has just been a joy to work with. After lightning struck a tree causing a large branch to fall, pulling the electrical wires and electrical panel from the house, the team worked quickly to mitigate any immediate dangers by cutting tree limbs and checking the electrical connectivity to the house. Once the damage was fully assessed, the team got to work installing a new metering system, riser and grounding rod. In addition, they cut and removed the remaining tree limbs that fell during the storm. Mitch and his team were great to work with and I would highly recommend working with this team on your electrical needs–emergency or not!"

"I received a few quotes from fencing companies. My husband and I decided to hire Flores Fencing. The quotes I received from the different fencing companies were pretty similar as far as cost but we decided to go with Flores Fencing because they were the only company that seem enthusiastic about getting our business. The other companies, which have been in business a lot longer than Flores Fencing, never even bothered with any form of follow up communication after they gave me the quote. Emanuel however, was great at communicating with me throughout the process and Wilfredo was great at addressing my questions or concerns about my project. The workers were efficient and after completing the installation of my fence and gate, they made sure they left my yard pristine. Wilfredo, who is one of the salesperson, came over to help the workers to make sure the work was completed in one day. He even took it upon himself to fix a gate that was not part of our project which he noticed needed a simple repair. The fence and gate they installed looks absolutely wonderful. I am so pleased! I highly recommend Flores Fencing!"