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"they did a good job at repairing the fence, I would hire them again."

"From the very first phone call to set up an estimate Affordable Fence and Gates was amazing. I had previously received an insane quote from a competitor (almost twice the cost!), that was going to take weeks to complete once started. I was disheartened to say the least, but was so happy once I spoke with AF&G. They sent someone (David) out quickly and he provided me with an estimate within a day. The estimate was more than fair, and very thorough. I appreciated all of the detail that went into the estimate (unlike the other guy) and he spent time answering my myriad of questions. Once I paid the deposit, I understood it would be 8-12 weeks before work could begin (they are understandably busy, they do such quality work!). As promised I received a call about 7 weeks later asking if the following week would work for me. They estimated 3 days to compete the job (almost 300 feet of steel fence with gates). The day of service two men (Steven and Abdon) showed up right on time. They were kind, incredibly hard working and timely! I was amazed that just the two of them could remove my old fence and install the new one in three days, but they did. They worked consistently through each day, picking up as they went and (importantly) being so patient with my neighbors barking dogs. They were also so patient with me as I walked around with family on video chat bragging about my new fence and showing them progress. Our house backs a heavily trafficked alley, and they worked extra hard one day to get the fence up so that we had more security over night. Often times people are different in front of the customer than they are in private. My neighbor spent a lot of time outside and she kept gushing about how kind and polite they were. Any time I spoke with the two gentlemen they had impeccable manners, and were just overall incredibly pleasant. None of the niceties matter if the end product isn’t good. But my fence and gates are AMAZING. I didn’t know how happy a well made fence could make me! It is a strong fence, not going anywhere. The gates swing perfectly, and lock securely. I really could not be happier and I highly recommend that anyone looking for an affordable fence or gate not look any further. Give them a call today!"

"I never had any agreement with him he just showed up and rip up a wrong fence, now it would cost me a lot of money to fix everything."

I've been in business for 33 years.

"No problems at all. Owner was always responsive!"

"I am so torn on this company. The sales process was smooth and prices were on par with everyone else. The set the expectation initially was that it would be about a 2 month wait to get the fence. I understood. Their process of scheduling and overall communication was TERRIBLE. I had paid a $2000 downpayment and didn't get any communication when that two month time frame came and went. I would have to reach out to them to give me schedule updates and emails would go unanswered. So I'd have to call for updates. Then that time frame would come and pass with again no communication. I gave them a lot of feedback on why this lack of communication felt very shady. It sounds like they just had a lot of delays due to covid, weather and staffing, and I totally get that. Pushing the time out didn't bother me, it was just the lack of follow up that completely irked me. They need a better system of updating customers on schedule changes. After a total of 4 months, the fence was finally installed. The crew did it in two days and worked hard, even in bitter cold temps. The actual install was wonderful and the fence is beautiful. No complaints there. Just hope they can organize themselves better for future customers having a better experience."

"This company installed my fence in 2016. All went well. But in 2019 I needed a gate repaired. Couldn't get them to return calls. Now in 2020 I need another repair (they're just 1 of 2 companies who carry the brand fence they installed) and again, after 3 phone calls and 2 online form requests, I can't get them to respond. They advertise repairs but clearly don't live up to their promise. Don't use them. They'll sell you a fence then disappear."

"Called for some work to be done on the roof and got me more than I could’ve thought. They found unexpected roof damage i.e wind damage and hail damage. They came and took my roof off within an hour and replaced some of the osb took out my old chimneys and had the new roof on and cleaned up around the house by 1-1:30 and whole project done within roughly 4.5 hours. They sent pictures of the entire project in the start of every phase to keep me posted so I knew how far they were the entire time! They fought for me and worked with me to get me what I needed. Highly recommend for any exterior project. They will be doing my gutters and replacing some of my old siding and looking forward to them coming back!"

"Perfect. Years later and basement is absolutely dry."

"Horrible experience. Botched job!! Day one after construction I asked someone to please come look at the job!! Steve blew me off until time to collect final payment. Then tried to tell me it was acceptable job. After two attempts to fix some of the issues. We felt defeated. Then Don Harr called , ask about how it went. He immediately came out to look, after looking the problem was reveled, First, the OSB board was installed wrong, which made everything not line up correctly. He also stated that he had recommended another installer to do our job, He admitting to the fact that Steve was too busy and changed what he had proposed for our job. At that point we threw our hand up ?? What were we to do tear it all off and start over ??? I was lead to believe that Steve was in charge, latter found out we should have called Don from day one. Don was the only truthful one if the bunch!! Even the Window and Gutter installer’s called Steve about the job after they saw the condition ."