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"Responsive, quick, friendly and professional."

"He was good and very personable."

"Fine, but we're not certain we found the source of the leak."

"The installation was done professionally. The installers were great and answered all questions with enthusiasm. Very knowledgeable. The water softener is a great product and exceeded all expectations. Great company"

"Chris did a great job"

"Went well but pricey...but I guess all plumbers are!"

Drain Works has been providing experienced, professional services to the Lansing area for over 15 years. We offer quality service, top-notch customer service, and prices you can afford. We proudly serve Lansing and surrounding areas with a friendly service.\n\nOwner operated. Cost is determined by the job. Uses subs. No travel charges. No service fee. Extra charge for after hours service.

"Excellent, technician did a fantastic job, even got the black marks off the carpeted stairs. And spent extra time cleaning portions of the carpet that were used by pets with no extra charge. I did not think these areas would look so good."

owner operated

"The worst experience I've ever had with any tradesman or contractor. In fact, Frook is so bad they took their own business listing off Google because the negative reviews were so overwhelming. Frook was hired by my maintenance team to fix a leaky water shut-off valve. Upon inspecting the plumber's work my team found that not only had Frook installed the valve incorrectly, but they dribbled hot solder on the wall and floor, ruining both the paint and carpet. I personally contacted the owner of Frook Plumbing who, after dodging my calls for several weeks, said he would "come out and take a look." Many weeks and many follow-up calls later and he's never shown up or spoken to me again. My team and I finally gave up, patched the wall ourselves, repaired the carpet ourselves, and had another company fix the water valve. Absolutely outrageous. Never use Frook Plumbing."