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"Small business is defined by their ownership. Ownership determines leadership, accountability, and service. It's pretty straightforward when things go right. The company is defined by how they handle difficult situations. Without going into great detail, there was a good faith mistake made. As soon as Robert, the owner of the company, was made aware of the situation, he immediately called, took responsibility for the situation and rectified it. He was professional, a good listener, and insightful in his responses and solutions. As far as the company is concerned, the estimates are accurate and thorough, the electricians are prompt, courteous, neat, and knowledgeable. Every company has weaknesses, but overall this is a strong company and I would highly recommend them for your electrical project needs. Frank R."

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"

Additional e-mail - jfugate@jcsremodeling.com.

Our company is staffed by an electrical engineer, two experienced IT professionals and experienced carpenters, cabinet makers and computer geeks. We use subcontractors on rare occasions when specific licensing is required, such as plumbing and commercial electrical.

"I called Excelsior when my washer stopped mid-cycle. They were very friendly, and scheduled a service appointment ASAP. Robert arrived on the early portion of the appointment window. He was very professional and courteous. After thoroughly investigating the situation he determined a small sock had become lodged within the mechanisms, which had jammed up the entire machine. He removed and repaired, and my washer is as good as new. He left the laundry area cleaner than when he arrived. I highly recommend Excelsior, and will hire them again if the need arises."

Established in 1992,Pricing varies per project,New Home Design and Drafting, Preliminary designs, Remodeling, Basement finishing, Stock plans available, Meeting with a design professional at our office by appointment only.

10 EMPLOYEES. USES SUBS FOR ELECTRICAL, PLUMBING, MASONRY, & CONCRETE WORK. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. ADDITIONAL SERVICE AREAS: RICE & SIBLEY COUNTIES.

"The compressor on my LG refrigerator failed. I called a number of places but only Rogness could take care of it promptly. In fact, I called at 10 a.m. and Kevin was at my house at my house the same afternoon. He was very pleasant, and the repair went perfectly. His price was lower than the amount others had quoted me. I could not be more pleased!"

D. Jones Construction is an Minnetonka, MN based Deck Building & Remodeling contractor serving the entire Twin Cities metro area. Specializing in affordable custom inspired deck design/build, 3 & 4 season porch's, Kitchen & Bath remodeling and lower level finishing. See for yourself our personable honest approach that truly reflects your personal style. We are a small family owned and operated business. \n5% off our services for Angieslist members!