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Avatar for The Premier Handyman
The Premier Handyman
4.8(
262
)

Serving New Tazewell, TN and surrounding areas

In business since 2013

Free estimates

Emergency services offered

"Summary: For your own sanity and possibly safety, do not hire. The owner, Cory, offered an arrangement where any work that went out budget could be paid at a later date after funds were drawn out of a home refinance. Key work was left unfinished, and prior to even sending out any invoice, the owner reneged on this arrangement, threatened to place illegal liens on the property, threatened lawsuits, and threatened to report (what he thought were) unsafe conditions in the home to the city, conditions which his company was hired to fix. He then attempted to extort illegal late fees after the fact with no signed contract, all of which were well above the limit for such fees under Tennessee Prompt Payment Laws. He has some good men that work for him, (one was drinking while on the job sadly), but he is profoundly unprofessional, unstable, and has little knowledge of and/or respect for the law. Details: I am a local real estate investor and I like to do as much renovation work as I am able, but I had both given birth and had heart surgery in the summer of 2020, and was thus unable to do the work myself. I originally booked Cory’s company for another project I was about to begin, but called to cancel roughly 4-5 days before the start date since my last project remained unfinished and the contractor that had been working on it had vanished into thin air. Cory pressured me into keeping the booking, claiming that I was putting him in a bad spot by cancelling last minute, and that he’d be willing to “work with me” on my budget and payment schedule. I relented and had him to come and take a look at my unfinished project to see if it was possible to finish it within the budget, which was funded through something called an asset loan. (For those that don’t know, an asset loan is a high risk/interest only short term loan by which a private lender provides purchase and/or repair funds for a real estate investment. They only fund for fully completed items on a draw schedule, so when work is finished, they send a home inspector out to check the work is complete, and only then are funds provided.) I explained that there was roughly seven to eight thousand left in the asset loan, and that there were a few items we’d discovered that needed attention that were not on the lender’s list. Both were necessary for a tenant to move in safely; one issue was a leaking roof, and the other was rotting wood that left the back deck unstable. The rest of the work involved installing some lighting, replacing some quarter round, tiling in a shower, replacing a few broken windows, and putting down some laminate in the bedrooms. Cory assured me all could be fixed within two weeks of work (amounting to roughly 8K), probably even in less time, so I kept the booking and allowed his men to begin work. In the event the work went over budget, he made the offer to take 60-70 percent of the total amount and accept the rest later. I told him that in such an event, the rest of the funds would have to come out of a home refinance, something I was planning on doing as soon as the home was finished and I had a signed lease. After two weeks of work, the home was still unfinished, so I agreed to have one of his men stay on to finish what could be finished for another week. At this point I started to receive daily calls and texts from Cory demanding payment, which was extremely confusing, since I hadn’t received any invoice from him to date, and because I had been very clear that funding was only awarded to me when the work was fully completed. He informed me the roof was structurally unsound and was too dangerous to be fixed by his men, so I said I would find someone else to fix it. Towards the end of the third week, it was clear the work still wasn’t going to be finished, so I put my son into day care and came the last few days to help get the work done in time. It was at this point I noticed the man working on the job was taking 90 minute lunch breaks in his truck, much of the time at the property (meaning I was paying for this time), and that he’d come back to work after his breaks smelling like beer. Not the worst thing in the world I suppose, but not something I’m happy to be paying for, and probably a contributing factor to the extended time frame. This employee also lost his ladder and two small windows from the property, the former I replaced for him at my own cost (I felt partially responsible since the home was in a bad neighborhood.) At the end of the third week, the inspector was able to check off the items on the list (thank goodness it wasn’t raining that day with the leaking roof), so I provided the owner with seven thousand (two payments of one thousand and another of six thousand). I had to hold a small amount back (temporarily) to fix the deck and the roof, since if neither of them were finished the home couldn’t be leased, and if the home couldn’t be leased, I wouldn’t be able to get an investment refinance and pay him the full amount (keep in mind I still didn’t know what the final total was at this point since I still had not been sent one invoice). The owner then threw a fit, demanded payment in full, claimed I wasn’t keeping my word, and began threatening an assortment of things. He claimed I hurt him as a small business owner and messed up his payroll. This was confusing since he was the one that offered the arrangement to begin with (I wanted to cancel). I apologized and asked him why he would offer an arrangement like this if he couldn’t afford it, which only garnered more rage. He demanded to know when he was going to be paid in full (again very confusing since we had already discussed these terms) and demanded a time table. I had assumed he as a professional in this industry would know what a refinance time table was, so I had not specified that in the beginning, and he didn’t ask me until this point. I told him a week or two to finish the work and lease the home, and probably 4 weeks for the refinance process (title, appraisals, and legal). I had someone come and look at the roof, and it turned out there was nothing structurally wrong with it; it was an old home with a very steep pitch that hadn’t been built without collar ties, which aren’t structurally necessary for the roof in terms of safety. All that was wrong was it was missing a couple shingles, which I had replaced by another contractor, who financed the work for me, and I was able to finish the deck myself and a little help from the contractor. A couple days later Cory texted me and informed me he was placing a mechanical lien on the property, and that he would be charging late fees of three percent per week until the balance was paid. I calmly informed him that mechanical liens cannot include interest or late fees, and that that level of interest couldn’t be charged without a signed contract. He ignored this and then threatened to call the city and report (what he thought were) unsafe conditions in the home. Note I (still) had not received one invoice at this point for the work done. (Imagine for a moment threatening to report someone’s property for work you were hired to complete but failed to do. Insurance and/or workman’s compensation can often be separate and more expensive for roofing than other construction work, so my guess here is he didn’t want to tell me from the get go he didn’t have the coverage for roofing work and instead fabricated the “structural issues” with the roof, but I could be wrong.) He also looked up my home address and the home’s worth and demanded I pay him (since I could apparently afford it because of the net worth of the home, or some other convoluted argument; I informed him I don’t own the home in which I live anyway.) This was particularly creepy as a woman; it seemed like a a subtle, “I know where you live” type of threat. For this reason I particularly encourage people to not hire his company, especially if you’re female. I assured him he would be paid in full and that all of these threats were completely unnecessary. I had to hire someone who (fortunately) financed the work for me and finish the work m"
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+58

Recommended by93%of homeowners
Avatar for Lowry Roofing Inc
Lowry Roofing Inc
5.0(
13
)

Serving New Tazewell, TN and surrounding areas

In business since 2009

Free estimates

Emergency services offered

Lowry Roofing is a traditional operation that has used its long-term experience to the benefit of our customers. We have built warm, comfortable, weatherized homes for many customers thanks to the work of our roofing specialists and carpenters. Our company consists exclusively of qualified roofers and carpenters. We continually train them so that they can offer you the latest technologies and materials. We perform a check on the condition of your home before offering you a comprehensive and competent consultation. The finished product is impeccable, satisfaction guaranteed.

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+8

Recommended by100%of homeowners
Avatar for Ground Up Foundation Repair
Ground Up Foundation Repair
4.7(
45
)

Serving New Tazewell, TN and surrounding areas

In business since 2009

Free estimates

Credit card accepted

"Ground Up Foundation Repair is an excellent business. The owners are great people and they run a great company. I’ve been able to count on them to do great work over the last ten years. They have done a variety of jobs for my family over the years. Each time the job looks excellent and they do what they say. I highly recommend them."
Foundation Repair
Waterproofing
Here is one of many crawlspaces that we encapsulated to seal of the soil from the house.
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+1

Recommended by93%of homeowners
Avatar for BRYANT FENCE CO
BRYANT FENCE CO
4.5(
46
)

Serving New Tazewell, TN and surrounding areas

In business since 1981

Free estimates

Credit card accepted

"Sales person came out showed me what all they would do. I mentioned a tree on property line and he said no problem they would build fence around tree. Fence put in and fence was built right up against tree. Contacted company and response was nothing they could do because there was not a tree mentioned in the contract I signed and the sales person was no longer with the company. I showed them text messages where sakes person said tree would not be an issue and they could build fence around tree. Response was still nothing they could do. They did agree to send someone out to finish putting nails in boards at the tree since nails in boards was actually in the contract. Someone came out during the week and nailed one board completely but left the board right next to that one with nails missing. Contacted the company several times about the second board not being nailed but no response. I also showed the salesperson the sprinkler piping and for them to watch out for the pipes and he said that would not be a problem. When sprinkler system was put in service this season there were at least 4 broken pipes from the fence installation. I have not mentioned that yo the company because response will be the sprinkler system is not in the contract. My advice is to stay away from this company but if you decide to go with their low ball bids, like I did, make sure to read the contract fully and be sure everything they need to do to complete the job they should do is in the contract. They cannot be trusted to do a good job if it’s not in writing."
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+2

Recommended by86%of homeowners
Avatar for Reliable Building Services Inc
Reliable Building Services Inc
4.3(
48
)

Serving New Tazewell, TN and surrounding areas

In business since 1990

Free estimates

Emergency services offered

"We began the building process of our new home in December of 2015 and move in in July 2016. I decided to not post negative reviews at the time because I had been so distraught during the process I just wanted to forget about the whole process and move on but today is the day to leave the review. The entire home building process was a nightmare from the beginning to end. The first issue was with basement door framed out to the wrong size, installed and charged for retaining walls without any communication to us after we specifically stated we did not want retaining walls. We had several windows and doors not centered properly. They installed the wrong tile in guest bathroom. And these were just a few of the issues we had during the build. I guess the one main issue was with the owner of the company and the way we were treated. We were told to not go to the home everyday and look for mistakes and any mistakes would be taken care at the end of the process. He locked us out of our own home and would not let us in to see what was going on until he received his final payment. He wanted the final payment before the house was completed. It was an issue everyday of something being done wrong or him treating us terrible. We did not have one change order in the home but he kept telling us that he had $30,000 of his own money in this home. Now I am posting this today, 6 years later because we decided to have the metal replaced on all our door frames due to the metal work being so bad. After removing the metal wrapping we found all the garage doors and man doors to be rotting and all the door frames are going to have to be replaced after only 6 years. Please beware!!!!!"
Roof Extension
Exterior renovation.
Recommended by83%of homeowners
Avatar for Valley Building Supply, Inc
Valley Building Supply, Inc
5.0(
3
)

Serving New Tazewell, TN and surrounding areas

In business since 1994

Credit card accepted

Valley Building Supply has been family owned and operated since 1994. Our Mission is to provide "Good Service" through our trained and knowledgeable staff by providing a wide variety of products and services at a "Great Price" for our customers, from the professional builder to the do-it-yourselfer. The Store sits on 8 acres encompassing a 28,000 sq. ft. store and an additional 50,000 sq. ft. of warehouse space. You are sure to find the materials needed to complete your project. Valley Building Supply, an Eagle Carport Dealer, is also known for its quality workmanship on storage buildings and playhouses. Find one in stock and ready for delivery or work with our Storage Building Department to build to a shed to your specific needs. In-store Financing as well a Rent-To-Own Storage Building program are available.

Recommended by100%of homeowners
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