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"I hired Neli over a week period for 3 different appliances, my dryer, washing machine, dishwasher, and even kitchen sink! I had a fantastic experience: 1. I fixed my dryer with Thomas' excellent remote guidance, changing the timer and the switch! Fabulous guidance Thomas, with lots of money saved! I learned a lot in the process. 2. I determined that there was no dishwasher leak and in the process learned how to check for leaks and trouble shoot for some common repair issues. It cost $40.00 but as I had some water on the floor, I was ready to get a new dishwasher. Now, I am confident that it wasn't a leak and caused by putting in the dishes in a funny manner and not a repair issue. I am using the dishwasher now again with no problem. 3. I determined with Thomas' help that the washing machine had a major problem and could have spun out of control into my wall....no question, it was time to get a new washing machine! This was a well spent $40.00--I even got Thomas advice on purchasing a new washing machine and what to look for. 4. I checked the drainage on my kitchen sink and learned how to empty out the "trap" and that most likely, I am okay, but what to swap out if I have continuing issues with slow drainage. In the end, I saved lots of money, gaining and learning valuable experience! Absolutely fabulous service!"

"We had a bathroom remodel done by this company. There was no discussion prior to the start of the project about what had been purchased for the remodel other than when I mentioned my vanity preference. The vanity was to large for the space so they cut into the drywall to make it fit and the countertop is now built into the wall. They attempted to paint a medicine cabinet to match the color of the vanity that was purchased which was covered in paint drips. A light was supposed to be installed over the vanity. The Sheetrock was mudded and not retextured. The caulking used in the tub must not have been tub safe because after we used it for a few days the caulking started to resoften and ooze out of the cracks it was placed in. The molding around the door frame does not align properly. A whole from a light fixture that was removed was covered with a cover plated with the hole still partially exposed. A thin layer of paint was then applied over the area leaving old wallpaper exposed."

"I had the pleasure and honor of working with Cathleen at Powder River heating and A/C on a client customer basis. While she works in the office vs the field, the impact she made on me as I was figuring out invoices etc was enough to make me stop and write her a review. I run multiple companies and understand the value of people like Cathleen being the interface between the field and the public. She is worth her weight in Bitcoin. Cathleen was kind and relatable but my favorite part was how resourceful she was. She went above and beyond to answer all my questions and even followed up with sending me hard copies in the mail with a nice hand written personal note. When calling in to pay an invoice people may not always be in the highest state when calling in, but after talking with Cathleen you can't not be. Anyways, I just had to say something. Thank you again for the laughs that day Cathleen! Sheri Hollenback"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."