Get matched with top egress window installers in Newport, KY

"Service was excellent. They were able to take care of all my items and at a very reasonable price. Other companies charged even more and couldn't even do all the work I wanted. Really liked that they are multi faceted and able to accommodate all the work I needed to get done. Tom, the owner was also very personable and prompt in his communications. Would do business with them again."

"They came on time and did a wonderful job"

"DO NOT DOE BUSINESS with Ohio Basement Authority!!!! I spent over 30,000 dollars on this repair and have gotten nothing but the run around about fixing their inability to do the job right the first time, They did a horrible job with back filling my foundation I hired them in 11/2025 after the first rain it settled so badly I called them out and they put some mulch down to back fill who does that Ohio basement does that! The settling keeps getting worse I have never had a problem with water in my basement and now All the water from rain and snow sheds right to my foundation. They didn't connect the down spout damage a porch rail and basically took their money and ran. 4 Times I have called about this they were to come 1/23/2026 and DID NOT SHOW UP!! I did not even warrant a phone call so DISRESPECTFUL to me and my home. Just stay away from Ohio Basement Authority unless you want to give your money away!"

"Replaced dishwasher replaced garbage disposal. Great work great communication and on time and cleaned up afterwards very well. Will recommend and will use again."

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"Thank you for making the process easy!"

"We received three quotes for our patio lift. Two companies told us the patio was beyond repair. The Basement Doctor salesman strongly disagreed and was extremely confident their proprietary process/technology would fix the problem. Unfortunately, the work resulted in two new large cracks, and the patio still could not be lifted to level ground due to the risk of additional cracking. While the technician was polite and apologetic, the outcome was nowhere near the expectation or the description provided by the salesman. Sharing this as a caution for anyone considering similar work."

"Mr Moreland responded promptly, came when he said he would, was honest, reasonable and extremely courteous."

"Kevin just finished the forth project at our home. Every year we collect money and hire him. By now he has worked on two bathrooms and our kitchen. Putting new tiles in one bathroom including complete replacing the structure was accomplished so well to perfection. The project he just completed was bathroom tile regrouting and fixing. We are already looking forward to hire Kevin for our next project. We completely trust him to a level that we just agree with whatever he says because we know that he suggests the best."

"He did a very good job replacing the glass in my basement window. Very friendly and completed the work in a timely manner. Pricing very reasonable."