Get matched with top shower pan installers in Norfolk, MA

"Not heat at 10PM. Called and he was there in 30”. Repairs, restarted, and on his way in under an hour. Wonderful"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"Terrible. Just terrible. Whenever we had a conversation about what was included in our purchase or not, he was ALWAYS switching up his statement. Lou is full of empty promises and we had a poor experience with him. He recommended his brother, Chris Mellilo, to be our contractor. Upfront he seeemed like a good guy but it was our mistake. It took this guy over 6 months to complete 1/2 of our kitchen. BEWARE of Northeast kitchen and his rude and flakey brother who ruined our lives for over 6 months. Find another place to get your cabinets and do not listen to these guys. Terrible, just terrible."

"The service was impressive. I received a quick call back when I submitted my request for a quote. Claudio came the next day at the appointed time. He saw the repair as a quick job and offered to do it on the spot. Unfortunately, the replacement parts that I had purchased did not fit. Claudio offered to research what I needed and order it for me. He got back to me the next day and had found what I needed so I asked him to go ahead and order. He did, the parts came in a few days later. He called me to come back and install the parts and the entire job was completed within one week of my request. This is the best customer service I've ever received. I will definitely call him again."