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Avatar for Petro Home Services

Petro Home Services

4.12(
146
)

Petro Home Services

4.12(
146
)
Customers say: Super punctual
123 years of experience

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, & chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

Nasser R on December 2023

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, & chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

Nasser R on December 2023

Metrowest Sewer and Drain Cleaning

5.00(
3
)

Metrowest Sewer and Drain Cleaning

5.00(
3
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Metrowest Sewer and Drain Cleaning specializes in clean and professional 24/7 emergency service for all your residential and commercial drain cleaning needs. We are fully insured with over 10 years experience and pride ourselves in being the little guy that provides top notch service no matter how big or small the job is.

Metrowest Sewer and Drain Cleaning specializes in clean and professional 24/7 emergency service for all your residential and commercial drain cleaning needs. We are fully insured with over 10 years experience and pride ourselves in being the little guy that provides top notch service no matter how big or small the job is.

FOXBORO TILE SPECIALISTS

5.00(
5
)

FOXBORO TILE SPECIALISTS

5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

I specialize in shower renovations, bathroom water damage restoration, kitchen back-splashes, and bathroom floors. I have been in business for 40 years now and still perform all my own tile work and prep. No sub-contractors. There are never any estimate charges and all workmanship is guaranteed for 10 years! Before you do it yourself or think a bath fitter would be a good alternative, speak too me first. I pride myself in attention to detail, cleanliness and quality craftsmanship.

I specialize in shower renovations, bathroom water damage restoration, kitchen back-splashes, and bathroom floors. I have been in business for 40 years now and still perform all my own tile work and prep. No sub-contractors. There are never any estimate charges and all workmanship is guaranteed for 10 years! Before you do it yourself or think a bath fitter would be a good alternative, speak too me first. I pride myself in attention to detail, cleanliness and quality craftsmanship.

HeaTech INC

3.83(
6
)

HeaTech INC

3.83(
6
)
Customers say: True professional
30 years of experience

Add service area: Lynn-Beverly, Concord-Maynard, Ashland-Norfolk, Attleboro-Taunton, Chelmsford-Haverhill, Boxford-Gloucester counties

Add service area: Lynn-Beverly, Concord-Maynard, Ashland-Norfolk, Attleboro-Taunton, Chelmsford-Haverhill, Boxford-Gloucester counties

Avatar for Caruso Plumbing &Heating

Caruso Plumbing &Heating

No reviews yet

Caruso Plumbing &Heating

No reviews yet
Free onsite estimate

Licensed and insured plumber.

Licensed and insured plumber.

Avatar for SAM ROSARIO CONSTRUCTION

SAM ROSARIO CONSTRUCTION

3.60(
5
)

SAM ROSARIO CONSTRUCTION

3.60(
5
)
15 years of experience

Design / Build / Relationship company

"Sam Rosario Construction is NOT licensed, he's NOT insured, he is NOT an insurance expert and he doesn't offer any warranties. His contract doesn't meet Mass Law requirements. His crew is paid in cash and they aren't protected by Workman's Comp. Check for yourself at madpl.mylicense(dot)com/Verification/Search.aspx All you really need is his name, the following categories and "MA" to see that he is not licensed. "Builders License" "Construction Supervisor""

LAURIE R on January 2024

Design / Build / Relationship company

"Sam Rosario Construction is NOT licensed, he's NOT insured, he is NOT an insurance expert and he doesn't offer any warranties. His contract doesn't meet Mass Law requirements. His crew is paid in cash and they aren't protected by Workman's Comp. Check for yourself at madpl.mylicense(dot)com/Verification/Search.aspx All you really need is his name, the following categories and "MA" to see that he is not licensed. "Builders License" "Construction Supervisor""

LAURIE R on January 2024

Wind River Environmental

2.60(
5
)

Wind River Environmental

2.60(
5
)
80 years of experience

At Wind River Environmental, we want to make septic system care and maintenance simple and hassle free. Our highly trained septic technicians go above and beyond to ensure that you are aware of any potential issues - necessary repairs, Board of Health requirements, and recommendations for your system. We want to make sure your system is healthy in an effort to save you money on costly repairs and to help keep our environment safe and clean. At Wind River Environmental, we know what it’s like to be a customer. You will be amazed with our service! Routine septic system pumping is the key to maintaining a healthy septic system. There is no way to avoid sludge build up, but regular servicing helps keep it at a manageable level. Your septic system must be cleaned properly and pumped on a regular basis to ensure that your system remains at a healthy liquid balance. Regular servicing and septic pumping will help to identify potential problems that could be lurking under the surface. Our technicians are trained to spot warning signs the homeowner would not see. THREE RESAONS WHY YOUR SEPTIC SYSTEM DESERVES WIND RIVER ENVIRONMENTAL 1. We have the best-trained technicians in the industry – All of our technicians are graduates of WIND RIVER UNIVERSITY 2. We are WHERE you need us to be WHEN you need us to be there – Unparalleled 24 hour emergency service 3. Our three step maintenance program is designed to extend the life of your septic system Protect your investment – Go with the BEST – Go Green

"Very fittingly - Wind River's customer service absolutely STINKS. We used this company for nearly 15 years to service our septic and they consistently did a good job. However, they broke one of the covers to our septic system during their most recent cleaning and, despite repeated calls/requests that they fix the issue, they still have not done so three months later. We now have to find another provider."

Jason F on July 2023

At Wind River Environmental, we want to make septic system care and maintenance simple and hassle free. Our highly trained septic technicians go above and beyond to ensure that you are aware of any potential issues - necessary repairs, Board of Health requirements, and recommendations for your system. We want to make sure your system is healthy in an effort to save you money on costly repairs and to help keep our environment safe and clean. At Wind River Environmental, we know what it’s like to be a customer. You will be amazed with our service! Routine septic system pumping is the key to maintaining a healthy septic system. There is no way to avoid sludge build up, but regular servicing helps keep it at a manageable level. Your septic system must be cleaned properly and pumped on a regular basis to ensure that your system remains at a healthy liquid balance. Regular servicing and septic pumping will help to identify potential problems that could be lurking under the surface. Our technicians are trained to spot warning signs the homeowner would not see. THREE RESAONS WHY YOUR SEPTIC SYSTEM DESERVES WIND RIVER ENVIRONMENTAL 1. We have the best-trained technicians in the industry – All of our technicians are graduates of WIND RIVER UNIVERSITY 2. We are WHERE you need us to be WHEN you need us to be there – Unparalleled 24 hour emergency service 3. Our three step maintenance program is designed to extend the life of your septic system Protect your investment – Go with the BEST – Go Green

"Very fittingly - Wind River's customer service absolutely STINKS. We used this company for nearly 15 years to service our septic and they consistently did a good job. However, they broke one of the covers to our septic system during their most recent cleaning and, despite repeated calls/requests that they fix the issue, they still have not done so three months later. We now have to find another provider."

Jason F on July 2023

Hometown Handyman & Remodeling

5.00(
2
)

Hometown Handyman & Remodeling

5.00(
2
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are a small family owned and operated business that never uses subcontractors. Fully licensed and insured, we are able to complete any job you may have for us. From flooring to full kitchen remodels we cover all the bases. Check out www.hometownhandyman.com for more information

We are a small family owned and operated business that never uses subcontractors. Fully licensed and insured, we are able to complete any job you may have for us. From flooring to full kitchen remodels we cover all the bases. Check out www.hometownhandyman.com for more information

Washington Plumbing and Construction

No reviews yet

Washington Plumbing and Construction

No reviews yet
33 years of experience

Bath Tubs, Boilers, Cleaning, Installation & Service, Cooling; Dishwasher, Refrigerators & Stoves, Drain Cleaning; Drain Clogs, Drain Repair, Faucets, Heating, Leak Repair, Pipe Bursts, Plumbing, Showers, Sinks, Toilets

Bath Tubs, Boilers, Cleaning, Installation & Service, Cooling; Dishwasher, Refrigerators & Stoves, Drain Cleaning; Drain Clogs, Drain Repair, Faucets, Heating, Leak Repair, Pipe Bursts, Plumbing, Showers, Sinks, Toilets

Avatar for MacFarlane Energy

MacFarlane Energy

4.62(
133
)

MacFarlane Energy

4.62(
133
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Customer convenience is a top priority at MacFarlane Energy. We simplify our customers' lives by serving as a one-stop shop for heating, air conditioning and home comfort. In addition to delivering heating oil and maintaining the equipment in your home or business, we provide virtually every related service: indoor air quality, duct cleaning, conservation advice, home energy audits, replacing water heaters and oil tanks, installation of high-efficiency equipment, plus more. We also install radiant heat, snow-melt systems, pool heaters, solar hot water systems, and geothermal systems.

"6/1/23 service call. I have used this company in the past a few times and gave them 5 star reviews each time! They have a lot of employees and it's hit or miss as to the service you get. Unfortunately this time, service for my HVAC went very wrong and the company took no responsibility for it! I used my AC on 5/7/23 right before we went on vacation. When we returned from vacation we noticed the outside fan was spinning for a week without the AC being on. The fan never stopped turning after the one day we used it. We shut the power off to it while we waited for the appointment. MacFarlane came out to service me on 6/1/23 and it turned into a very long call. He kept calling his office as he was working. The tech told me that mice had got to the wires on my outside AC unit and because the fan spun for a week a few parts were burnt out. He replaced the capacitor, contactor and the wires on the outside of the unit. He never took the cover of the unit and said the unit was old and wouldn't last long. He never came in the house or tested my AC, nor did I know the AC wasn't working because it was blowing cool air the 1 time we used it on 5/7/23, the only reason for the call was because the fan had not stopped spinning. The next time I went to use the AC, which was a week later on Memorial day, it was blowing warm air. It turns out the tech misdiagnosed the problem and a subsequent call, diagnosed it was the compressor, so I paid for replacement parts and labor of $511.84 for no reason. Incidentally, one of the parts can be found on line for $11 and the other for $8. The mark up I was charged was outrageous! I called them back and told the receptionist the preceding which she half listened to based on her response which made no sense and she was rude about it. No acknowledgment or accountability was made by the company, and no discounts were offered for the negligence. An apology goes a long way! We are very disappointed in the handling of this situation. Very poor customer service!"

Linda L on August 2023

Customer convenience is a top priority at MacFarlane Energy. We simplify our customers' lives by serving as a one-stop shop for heating, air conditioning and home comfort. In addition to delivering heating oil and maintaining the equipment in your home or business, we provide virtually every related service: indoor air quality, duct cleaning, conservation advice, home energy audits, replacing water heaters and oil tanks, installation of high-efficiency equipment, plus more. We also install radiant heat, snow-melt systems, pool heaters, solar hot water systems, and geothermal systems.

"6/1/23 service call. I have used this company in the past a few times and gave them 5 star reviews each time! They have a lot of employees and it's hit or miss as to the service you get. Unfortunately this time, service for my HVAC went very wrong and the company took no responsibility for it! I used my AC on 5/7/23 right before we went on vacation. When we returned from vacation we noticed the outside fan was spinning for a week without the AC being on. The fan never stopped turning after the one day we used it. We shut the power off to it while we waited for the appointment. MacFarlane came out to service me on 6/1/23 and it turned into a very long call. He kept calling his office as he was working. The tech told me that mice had got to the wires on my outside AC unit and because the fan spun for a week a few parts were burnt out. He replaced the capacitor, contactor and the wires on the outside of the unit. He never took the cover of the unit and said the unit was old and wouldn't last long. He never came in the house or tested my AC, nor did I know the AC wasn't working because it was blowing cool air the 1 time we used it on 5/7/23, the only reason for the call was because the fan had not stopped spinning. The next time I went to use the AC, which was a week later on Memorial day, it was blowing warm air. It turns out the tech misdiagnosed the problem and a subsequent call, diagnosed it was the compressor, so I paid for replacement parts and labor of $511.84 for no reason. Incidentally, one of the parts can be found on line for $11 and the other for $8. The mark up I was charged was outrageous! I called them back and told the receptionist the preceding which she half listened to based on her response which made no sense and she was rude about it. No acknowledgment or accountability was made by the company, and no discounts were offered for the negligence. An apology goes a long way! We are very disappointed in the handling of this situation. Very poor customer service!"

Linda L on August 2023

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