Get matched with top wood stairs and railings repairers in Norfolk, VA

"Good communication from the owner and worker who performed the repair. Great work and value for the price I was charged for the work. Will be using again in the future."

"I was surprised at how much work it takes to remove old original doors and install new ones. Robbie did an excellent job of detailing what he needed to do to reframe the doorways to fit the new doors to make a solid and tight close. He also painted the doors. Now that it is complete, it makes our garage look pretty - - imagine that! Robbie also installed a new toilet and determined cause of leak for the old one after having two other plumbing companies come out and be unable to resolve the issue over the last 5 years, leading us to not use the toilet. 24 hours later, no leaking and we have a working toilet. He beat the quotes we got from other contractors, stayed in communication, and showed up on time; a rarity in the world of contractors. Thank you!"

"The Davis brothers came and repaired my deck in very efficient manner and they were so pleasant. I highly recommend !!"

"Did a tricky repair job very well. Very cooperative in working with us to minimize color discrepancies on very old siding."

"We are very pleased with our new exterior stairs and railings. We have a yard with challenges and Ross handled them all, leaving us with sturdy and attractive stairs. We also appreciated the great communication and responsiveness. All in all we are happy with the results and would not hesitate to work with Ross again!"

"After a lightning strike damaged a significant portion of our vinyl siding, General Home Improvement provided fast and cost effective repairs. A job that other contractors said would take a week or more took 3 days. As well, GHI was able to do repairs instead of complete replacement, showing a skill level that others did not seem to possess."

"Absolutely wonderful!! Ripwood Customs resurfaced both my front porch and back deck. I am extremely pleased with the expertise and quality of work. They were very professional and kept on schedule. I definitely will hire them again! Best contractor I have hired!"

"Darin and his assistant arrived on time and wasted no time in setting up to clean my gutters (two stories worth). They also replaced about ten feet of wood trim around my chimney and painted (I provided the paint). It took about 3 hours to do the work because at first they had the wrong type of wood trim and had to run out to get the right kind. I appreciate them coming out and they did a superb job. Highly recommended.
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"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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"The owner was prompt in responding to my special deal purchase and it was quick and easy to schedule our appointment. He showed up promptly, was was professional, thorough, and friendly. The gutters that met the coupon’s criteria were cleared. We are hiring again to clean the gutters that were higher (3-story) and more running feet than specified, and also to do wood rot repair around our home’s exterior that he noticed. The coupon was a good value for the work performed, and the quote on the additional work to be performed also is fair. We would definitely recommend this company based on the work performed at this appointment."