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"I called HarleyExteriors to get a quote on 3 windows and anew sliding glass door with a pet door in it. From the gentleman who sold me on the products, to the gentleman who came to take the final measurements, to the man who scheduled and ordered all the products I could tell that this was an exceptional company. The crew arrived on time and got right to work and were done in a good time period. They had me come to inspect the finished product and made sure I knew how to work the locks. While they were working the gentleman who had set everything up for the job stopped by the house to check out the work. When they were done the area was cleaned up and everything put away. I am really impressed with the whole process and then the President of HarleyExteriors called to make sure I was satisfied. As I continue to replace my old windows I know that I have found the company who will get my business."

"Mike Smith is a very nice and with rich experience guy. He gave me a lot of good advice. His workers worked professionally and cleaned up all the work areas. I am very satisfied with the job. And I will refer him to my friends."

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"We had an amazing experience with Emerald City Energy Windows & Doors! They were very responsive to my calls, emails, and texts leading up to our installation and the installation was a breeze. Benaro and his team were on time, so kind to me and my kids, efficient and left the house looking like they had never been there. I was shocked at how quickly they got everything replaced and cleaned up! We are so pleased with the quality of the window and the service we received from start to finish. Look no further for your window needs, you have found the company you need in Emerald City Energy Windows and Doors!"

"We absolutely recommend Bel-Red Windows---Not just for windows but for our entire remodel, floors, trim, walls. WOW! Cory was 1000% professional, kind, trustworthy, fair, and very, very skilled! He took out a wall, and made the floor where it had been so much nicer! Moved our whole pantry, changed out our windows and doors. We feel like we moved into a luxury home! We never would have imagined out home looking this wonderful, and he made it all happen. We cannot say enough good things about his work."

"Everything from end-to-end was professional, patient and detailed. We had lots of time with sales and design to see our options. They guided us through decisions we didn’t even know we’d have to make. The whole house was immediately warmer and the installation was so smooth. (At least from our side. I hope the installers felt the same.) The installation team told us each day what they would be working on tomorrow and worked around a couple of tight and high areas with no issues. They took extra steps to protect the surrounding areas and provided great information about how it was going. They took time to save some special millwork around the front door on the inside that we weren’t sure could be saved. It looks great. Finally, the Milgard windows we chose are so crystal clear, it feels like I’ve moved to a different yard. So grateful for everything Lake Washington Windows and Doors provided for us. Thanks to John, Mike, Chris, Josh, Joel, (and that other guy that showed up. LOL!) And Amy… thank you for being diligent and continually following up with us. Even when we didn’t get back to you right away. You were so polite."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Modernized Exteriors seem to have built a decent deck for a decent price but in a somewhat sloppy and dishonest way. First, they left hundreds of pieces of debris including over 100 nails, screws, and other fasteners, and hundreds of pieces of the old deck lying around, including some pieces over six feet long, many with embedded nails sticking out. For months, nearly every time my daughters went out to play they came back with a handful of nails and screws. Second, the old deck had a notch through which the gutter downspout passed to reach the drain in the ground. Instead of cutting a notch for the downspout, they just tossed it behind a bush allowing the gutter to empty directly onto the deck. They promised a 12-month warranty, saying they'd come out to correct any defects. When I mentioned the disconnected gutter they initially said they'd fix it, but then ignored my follow-up messages when I asked them to actually do it. So they may not honor their promises."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Overall satisfied with the process, communication and services received"