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"It went marvelously. I waited to write this review until we got a good rain and heavy snow fall. June 2019, Stegman Roofing tore off two layers of roofing and replaced about 5 sheets of plywood sheeting and then laid down an ice and water shield and then tiger paw underlay and then "lifetime" true definition shingles. It looks great. Then, late spring, 2019, rain, lots of rain; still no leaks. Then, December 2019, came a snow storm that laid down more snow than any single storm has in the 25 years we've lived here--18". The snow stayed on the roof for over a week; still no leaks. His workers installed our new roof with such care they said is the same care they would give to their own grandmothers' roofs. How sweet and comforting that was to hear, and, after getting to know the workers, I believe they were sincere, truly sincere. NO LEAKS WHAT SO EVER! Now I should be happy with this new roof for the rest of my "lifetime.""

"Would give zero stars if possible! Larry Hoang at first presented himself as an honest, reasonable man and contractor but his actions have proven this very wrong. We have two major roof leaks that will cost us thousands of dollars to fix - caused by deficient solar panel installation. He refuses to repair them, despite three independent reports from other local licensed contractors indicating the roof damage was *directly* caused by the solar panel installation. We am currently filing a formal complaint with the California State Contractors Licensing Board in an effort to get him to respond, as we cannot even get our roof fixed until he agrees to remove the panels. We hired him specifically because we wanted to support local businesses - but we sincerely regret this decision. Buyer BEWARE! This is not an honorable businessman - nor business!"

"If it sounds too good to be true.....it's because it is. Please take my advice and listen to the dozens of one star reviews and RUN AS FAST AS YOU CAN!! This company has been incompetent and a complete nightmare from the very beginning and I can't believe I signed a contract that means I'm stuck with them for years. Their sales team is smooth and will give you a great pitch and "unbeatable price" but the moment you sign they will ghost you. I was told it would take 30-90 days to get installed so I waited patiently only to literally never hear from the rep again. I called dozens (no exaggeration) of times and it would either go straight to voicemail or the rep would finally answer and make up some new excuse as to why they haven't been able to install. Finally 5 months later someone shows up to install....and they break my entire house's electrical system. That's right, they broke all of the lights in my house. They left me in the dark (literally) and feigned surprise when I called back the next day. They sent someone out and they had to break through my exterior stucco and fix the mistake they made (they drilled into a patch of cables....come on guys) but left without fixing the stucco at all! Everything was going ok (although the panels do NOT create as much as they make you believe they will during the sales process) but then one day I looked at the app and I had created 0 kWH in 4 days despite the system saying that everything was "normal". Then after calling the app and them saying there was nothing wrong I called Pacific Sky Solar and they said they couldn't even send someone out for over a week - meaning that their system would continue to produce 0 energy for over 1/3 of the entire month. They kept saying they'd call me back and ghosted me only to send an email the next day blaming the issue on LADWP. But....do you know what is absolutely suspicious? Not even 30 minutes after they sent that email blaming LADWP the solar panels "magically" started working again. I could go on for days about how awful this company has been but please if you are thinking of getting solar just pay the extra little bit of money and go with literally ANY OTHER COMPANY ON THE PLANET, it's worth avoiding the absolute nightmare that is the entire Pacific Solar company and it will probably save you money in the long run too. RUN FAST AND FAR!"