
LAURENS RESTORATION
LAURENS RESTORATION
"The two men that handled our claim no longer work for Laurens. I was really disappointed in the lack of communication from the estimator/project manager and his attitude of "that's just the way it's done" when comparing line items to real-world values. As this was an insurance claim, I was closely monitoring the work performed vs. what was being billed. There were discrepancies in their favor, and I needed to go line-by-line to ensure that monies paid out were being put towards services rendered. In the end, I made their jobs difficult, but I felt the work performed was satisfactory, but not outstanding. The other half of their services required packing out, storage, and return of our furniture and items. The pack-out and storage crew was 5 stars."
JOE S on April 2021
"The two men that handled our claim no longer work for Laurens. I was really disappointed in the lack of communication from the estimator/project manager and his attitude of "that's just the way it's done" when comparing line items to real-world values. As this was an insurance claim, I was closely monitoring the work performed vs. what was being billed. There were discrepancies in their favor, and I needed to go line-by-line to ensure that monies paid out were being put towards services rendered. In the end, I made their jobs difficult, but I felt the work performed was satisfactory, but not outstanding. The other half of their services required packing out, storage, and return of our furniture and items. The pack-out and storage crew was 5 stars."
JOE S on April 2021







