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"I saw raccoons inside my fenced pool enclosure. They ran under my deck when they saw me and I thought they were living under the deck. Mr. Waldner did a thorough inspection and determined the raccoons were not living under my deck and most likely were just passing through. He made several suggestions to improve securing the deck perimeter to prevent unwelcome guests from taking up residence. They showed up fast, were courteous and very professional. They did not charge me for this inspection. Thank you!"

"Wood Chuck GONE!!!"

"I hired Rose Pest solutions for what I thought was a mouse in my family room walls. They sold me a contract for over $500 in order to get someone to come out. Turns out the mouse was actually a squirrel and they said that my contract doesn't cover squirrels. Seems to me they should do an evaluation before selling you a contract. They refused to do anything about the squirrel that is still living in my walls."

"We hired a large hardscape project to be completed in 4-6 weeks from a landscape company. When that landscaper was unable to complete the job and abandoned the job late in the fall (in breech of contract), we hired Smith Tree and Landscape to complete minimal work to mitigate safety concerns for the condition the the first landscaper left the yard in. This included making the front walk usable and the front door accessible, removing excess material from the original grade, and general clean up. I had met with the designer for Smith Landscaping to walk through the project site and we agreed to a scope of work. After Smith Tree and Landscape staff were onsite for 2 hours, the job was presented as completed. Unfortunately, a number of items previously confirmed to be in scope were not completed. Another staff person (Mark) followed up and arranged for some of the items to be completed as previously agreed to, but indicated there was not enough material onsite to bring the walkway to the front of the house to a height in which the previously installed step could be used to access the front porch (The previous walkway was removed by the earlier landscape and left dug out in prep for base material, uneven, and covered with leaves. Smith Tree was going to grade and cover with plywood). After much back and forth and follow up, Mark constructed steps for use in accessing the front porch. Mark however, indicated that was not enough material on site to address the height of the walk. As compensation to not filling the trenches or raising the level of walk, Mark offered a discount to the balance, but despite multiple requests, an adjusted statement was never received to reflect the adjustment. With the thaw in the spring, we were able to confirm that in excess of 6" of new material was left over the original grade in much of the yard, despite being very clear about not having more than 2" of additional material (more than 2" can cause damage to the root system of the trees in the yard). Also this spring, the steps failed while someone was stepping up on the front porch causing minor personal injury. Smith did not respond to communication regarding our concerns with the steps provided. When we removed the broken steps, we lifted the plywood to find no grading or raking had been done - as they was a layer of leaves under the plywood. We also added 6 wheelbarrow loads of dirt to the area to raise the grade (without making a dent in the material left in the yard) in to easily use the previous step. And despite asking to meet in person and follow up communication that we had not received an updated balance statement, they referred our account to collections. Prior to this, we had been a long term customer of Smith Tree and Landscape using their tree related services to maintain the health of the trees in our yard. I do not know if the lack of customer service or concern for customer safety is a result of recent company organizational changes, but given the lack of quality services and care for public safety, we will not be using them again."

"Victor did an excellent job of explaining how he would get rid of the bees. And he succeeded in ridding my home of bees. It took him less than 1 hour. The price was reasonable too."

"I highly recommend Baker’s Wildlife Services. From his first visit to access raccoon damage in the basement to his final visit to seal off the entry point, Mr. Baker was highly competent and took a comprehensive approach. He followed a specific protocol to trap the raccoons, insure all animals were gone, and then, finally, capped off the place where they had gotten into the house. Mr. Baker came almost every single day to oversee the process from start to finish. We couldn’t have asked for a more capable individual to deal with the situation and are completely satisfied with the services provided."

"We contacted Patriot Pest due to the high ratings on Angie's List. We were moving into our new home in November 2020 and noticed during the walk-throughs that there was an infestation of very large wolf spiders all around the lower level. Patriot came out and treated and said that everything would be dead within two weeks. Four weeks later, we still had the same spider issues - no signs of abatement at all. Patriot said to give it more time; we did - still no dead spiders. We complained again - Patriot then claimed that the temperature was too low when they first sprayed, which led to less than stellar results. (Not sure why they accept jobs during the Fall/Winter months?) They came back out and sprayed again in early March - the temperature was exactly the same as it was in November. Still no results as of today (end of April 2021). My kids are terrified to use the walk out basement area, not to mention we adults are freaked out by the size of these pests. I just want to keep others from making a costly mistake as we did. Buyer Beware!"