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"This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again."

"Very professional and efficient. We had a great experience!"

"I have been a customer for many years and would highly recommend this company. I trust Roy to take care any gate problems that I would have."

"JT and his team were quick, efficient, and reasonably priced for my fence repair job. JT Roofing was recommended to me by a family member (whom I respect) and they did not disappoint. I will contacting them when I am ready to replace my roof as well."

"Thank you for the excellent work on the metal gate. It is solid, sturdy, and matches exactly what I had envisioned. I couldn't be more satisfied with the outcome!"

"Amazing company. Strong integrity, courteous, outstanding craftsmen working for the company"

"Quality Home Improvement was hired to replace my old deck. And the new deck looks amazing. The foreman and the contractor were excellent. They love what they do and were very attention to detail in the process. Lisa is very easy to communicate with. I'm also very happy with their work ethic. I would hire them again for future projects."

"Worked with Cascade Fence and Deck to rebuild a pergola on our side porch. Great communication throughout the planning process. Started by sending a little video in. Kory and David came out a couple of times to take a look at the job site and discuss the build. They put together an impressively detailed rendering of the structure to be built, and adjusted it based on our feedback. Their quote was competitive - enough that we added aluminum handrails on our front stairs to the project. Mike and his crew arrived on the date the project was set to start. They were professional, organized, efficient, and kept a very clean work site. We appreciated their attention to detail carefully removing beams that were improperly affixed to the side of our house and placing blocking to properly install brackets for the new beams. They did a great job putting up the new structure and restoring the siding of our home, and left a very light touch on the fragile shale porch tiling and our yard. Excited to get the structure stained/sealed and the siding painted when we get a few dry days here in rainy Tacoma. Absolutely recommend Cascade and we would certainly work with them again if we need any similar work done."

"Jesse and the crew did a great job, worked long hours to get the job done and communicated effectively and professionally. Quality work!"

"Jeff and his team at Amocat Fencing did an exceptional job on our new fence! From the beginning, Jeff impressed us with his professionalism, knowledge, and dedication to delivering exactly what we wanted. He took the time to discuss our needs, provide options, and answer all our questions, which made the whole process smooth and stress-free. The craftsmanship is top-notch—the fence is solid, beautifully finished, and has transformed our yard. Jeff and his crew worked efficiently, stayed on schedule, and left everything clean and tidy. We couldn’t be happier with the final result and are so glad we chose Amocat Fencing. If you're looking for a reliable, skilled fencing company, Jeff at Amocat Fencing is the best choice. Highly recommended!"