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"Good experience very flexible best rate and on time"

"I hired this company after a great conversation with one of the owners and felt he was honest so I signed up for thier company to move me. We discussed what I had in each room in detail and then moving day arrived and my nightmare began First I get a text that the truck was running late and wouldn't be there at 9am as discussed and now it would be around 1 or 2pm then it went to from 2 to 3pm and they finally showed up and it was just 1 man to move all of my belongings so thank God I had help! We didn't get done loading until 9pm and I had to leave about 1/3 of my stuff behind because the truck wasn't loaded properly... I know cuz I have used a 26ft truck before and did it in 1 load! Then he didn't want to deliver until the next morning when he left out making sure I'd be there so he could unload well I needed my bed so I told him no. They then charged me 3 time's the original quote and threatened to not deliver my thing's if I didn't pay. Nothing was put in place. They are frauds"

"The movers didn't spend any time and worked swiftly. They ensured that my boxes and furnishings reached my new house in excellent shape."

"Movin from Bakersfield to Los Angeles felt like a huge task for me because I had a 3 bedroom house packed with heavy furniture, fragile glassware, and so many boxes. I thought for sure it would be a nightmare. But Mario and his crew made the entire process surprisingly smooth and even pleasant. They arrived right on time, smiling and ready to work. First thing they did was walk through each room with me, asking which items needed the most care. My dining set and a big dresser were my biggest worries, but they wrapped each piece in thick blankets, secured the corners, and carried them out so carefully that I didn?t see a single scratch. What impressed me the most was their teamwork. For the upstairs bedrooms, they carried boxes down narrow stairs without hittin the walls or rushing. At the new house, they helped carry everything back upstairs again, and even asked where exactly I wanted each box to go. That saved me hours of sorting later. Mario himself noticed a box marked ?fragile"

"Did a fantastic job. Would highly recommend. They took extreme care of the moved items."

"I would definitely use Muscle Movers’ services again. My request was last-minute, and they were able to accommodate it without any issues. They communicated throughout the process, were upfront about every step, and offered a rate that beat all others. They were efficient, handled fragile items with great care, were professional and friendly, and completed the job smoothly from start to finish."

"Professional"

"DO NOT HIRE THIS COMPANY! They never mentioned before the move that if they break something (and they did break more than 1 item) they will pay you something like 40 cents a pound for the item. I would never have hired them knowing that. They more than 1/2 loaded their truck with my belongings then rushed me through signing a contract which apparently contained this language unbeknownst to me, they certainly didnt state it verbally. They arrived early afternoon on a saturday and worked late into the night completing the move. The movers were very nice, but clearly tired. I asked them to do the right thing to replace the one item that cant be repaired and they refused. You should hire a mover that has insurance sufficient to cover replacement costs of items they break, esp if they cant be repaired."

"Overall good experience. Only reason for 4 stars instead of five was due to some of the furniture requiring reassembly due to the movers assembling some items incorrectly. Though we were pleasantly surprised by the four man moving team rather than the 3 man we originally planned for, would ask that all members on site are working as there was only one member who consistently took breaks while the other members worked. Was told that all furniture would be disassembled however this was not the case. Would ask that there be more consistency from what the management office promises will be done and what the mover team does."

"1- The truck the workers came in was large enough to move 5 BR house, when I told them I had less than a 1 BR apt. worth of items. I was stunned by the size and the amount of gas I would be charged. 2- The route they took was "round red Robin's barn" and increased the mileage significantly. It left me feeling like the truck size and directions were intentionally skewed to up the cost much higher that the original estimate, which was based on an hourly rate. I can't imagine any GPS system prompting them to travel the way they did. 3- A Sony portable CD player was missing from my things. When I called the workers about it, they never responded. Finally got a hold of the owner who said both guys didn't remember seeing a CD player. After a thorough search, I found several broken pieces that identified what was left of it. I took pictures and sent to the owner as proof that it was on the truck. I was refunded the $100.00 tip that I generously gave to the movers, but no explanation was ever offered as to what actually happened to my CD player. If I hadn't found those broken pieces, I dont believe I would have received anything. This was the second time I'd used Monster Movers. The first time was a local move and went without a hitch. I tipped them well and wrote a glowing review. This second move was such a disappointment. I felt taken advantage of with the overcharges, and can't believe they lied about the CD player. I have one final move to make. It will not be with Monster Movers."