Get matched with top metal roofing repair pros in Osage Beach, MO

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Ben answered my phone call promptly and was out to see my roof and give me an estimate the same day or next day, he emailed me an estimate promptly. When called later to schedule his company do the work I reminded him that we had talked about removing the chimney but it wasn't on the estimate. Ben agreed that the company would do this work as well. Above & Beyond roofing company arrived very early on the day scheduled and had 14-15 guys to do the work of removing the existing roof. I could not tell who was in charge and I spoke to several different men at different times when they had questions. No one seemed to know that the chimney was to be removed but they were glad to do it when I told them it needed to be done. It's a good thing I was home to make sure this work was done. I specifically asked them to not throw their cigarette butts down in my yard - even going so far as to show them where I have a flowerpot filled with sand that they could use to dispose of their butts. The old roof was removed by 11:00 and the new singles delivered while the guys left for lunch. After lunch the roof was repaired in spots and the new shingles applied by 4-6 guys and they were done by 5:30 that day. The guys did use tarps to throw the old shingles on to dispose of the trash but I later had to pick up multiple chunks of brick and pieces of shingles out of my yard. I picked up over 95 roofing nails out of my front yard AND driveway. I also picked up around 40-50 cigarette butts out of the front yard which I found very disgusting , especially after I had specifically asked them not to do this and was reassured that it wouldn't happen. I have dogs and I was worried about them stepping on or ingesting nails or cigarette butts. I have also called the company's office twice to ask for my 30 year shingle guarantee to be mailed to me and I have never received it.

Pros - quick response, written estimate received quickly after inspection, lots of employees to get the roof done in one day, roof done in one day, nice employees, good looking roof when completed.

Cons - lack of communication from Ben to employees and lack of communication from employees to homeowner, lack of cleaning up nails and cigarette butts after job completed, lack of response from office when I called to have written shingle guarantee mailed to me.

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"On the first day, the work crew arrived at 7:45AM and began putting tarps around the house to catch the old tiles, felt, and nails; they also removed statuary from around the house so it would not be broken.  The crew was tearing off the old tile and felt before 8:00AM.  There were thirteen in the crew including the foreman.  Some of the workers were tearing off, some of the workers were gathering up the old items and tossing them down onto tarps, being careful to avoid vegetation, and the rest of the crew were stacking and then placing the old tiles and felt into a trailer to be hauled away.  The crew stopped for a half hour lunch and began working as hard afterwards.  My mother's house is quite large, so they removed the old roofing material from only the main part of the house, leaving the separate laundry room and garage for the next day.  After the ground crew was finished picking up the large pieces, they spent time cleaning the area over and over again with long magnates and even detailing the yard carrying a 5 gallon bucket.  Just as it began getting dark, the crew finished replacing the last hip and ridge and the final cleanup.  The next morning, before the crew arrived, I walked the grounds and found only a handful of small pieces of trash and no nails!  The crew again arrived before 8:00AM, they quickly stripped the remaining roof and started the cleaning process all over again.  By Noon or a little after, the crew was completely finished with the job and the project manager and I walked the grounds again, finding only a couple handfuls of trash.  I checked the house the next day and found some nails in the ceiling that had "popped" because of the hammering on the roof.  I also walked the roof and discovered a few areas that I wasn't quite satisfied with...I notified the project manager and the crew came back two days later (due to inclement weather) and repaired the areas properly, even repairing the nail "pops" inside the house.  Mr. Troy Hake has a wonderful crew and you will be very well satisfied with their knowledge and work ethics if you have the opportunity to hire this contractor!!"

"everything i wanted was fixed"

"Its good, they really work with you. We had a problem and they sent something for you right away and fix it."

"Try them once you'll be glad you did !!"

"This company was fast and efficient with their work. They communicated effectively with us letting us know what to expect throughout the process. The workers did an excellent job and left the property cleaner than they found it. I was very pleased with all aspects of my roofing and gutter replacement job. Thank you COMO for being such a reputable and dependable company."

"Overall, exceptional. Loves the alternative offered and reasonable compared to other contractors."

"They installed a custom metal roof on my barn. Great look awesome people."

"He was prompt and he did outstanding work because he was very conscientious, he did inside rehab on my home and did outside work on my deck, he also put a patio in, pretty good quality."

Erie Home Basement Solutions is a division of Erie Home?a national leader in home improvement since 1976. We have long been known for offering industry-leading solutions to our customers? most pressing needs, and our basement waterproofing, foundation repair, and crawl space services are no exception. When it comes to protecting your home against structural problems, why put the project in anything less than the most capable of hands? At Erie Home Basement Solutions, we provide the effective repair services and personalized service you need to have complete peace of mind.