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"Outstanding team"

"For concrete job, other small cracks were created, not expected, but they did a good job. Would use again. "

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Great. Job was completed on time and work looks great."

"GREAT. SO GREAT."

"Replaced driveway ... excellent work ... competitive quote ... arrived early and completed the job ahead of schedule ... ran into a few problems but handled them in a creative manner ... very satisfied and would hire again"

"Alberto and crew exceeded my expectations when it came to installing a paver walkway from the front of my home to backyard. I'm really happy I went with them. Their prices were competitive and the crew was timely, professional, efficient, and very tidy. They really paid attention to the little details and as a homeowner I really appreciated that. I would recommend them and plan on working with them on future projects as well."

"Robert and the team at Artistic Landscapes were so amazing to work with. After my spouse and I fell ill over the summer, we had to let the yard go, and it took us a long time to recover so we never had enough energy to catch up. By the time we called Robert, we felt embarrassed of our yard and anxious to get it resolved. We have struggled in the past getting landscapers to follow through with giving us bids so we were nervous about starting that process again. Other crews that we hired wouldn't complete the job as described and made us feel like we were being difficult for asking questions or speaking up. This was NOT the case with Robert and his team. They were kind, communicative, affordable, flexible and the end product was gorgeous. They promised 100% and gave us 200%. We kept the crew on for monthly maintenance which will ensure that we have a gorgeous yard for years to come. Thanks to Robert, Salvador, Eduardo, Sarah and all of the folks who worked on our project in some way. We are eternally grateful, and feel like proud homeowners again."

"Fantastic communication from start to finish. They helped guide the whole project with a pragmatic and cost efficient focus on our requirements. I will hire them again for any future landscaping projects."

"George and Keith were excellent. Professional, very knowledgeable and the project went exactly as expected. Thank you guys! Would hire again."