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"Mark did an excellent job on our counters. They look fabulous and the price was lower than other places. The turn around time was very quick, maybe two weeks from ordering material to finished install. We’re very happy with Marks work! On top of it he is very friendly."

"Showed up went to the back of the house through the fence without letting us know, dug three large holes to find the tank, which we could have told them where it was. Then did a 30 minute test in 10 minutes, put the lid on, then instead of filling in the top stole some pavers from the walkway and threw on top of the tank. Then as they were cleaning up to go I noticed them cleaning the hose on my driveway right in front of the front door. Now to top it off they had pulled into the driveway with their very large truck and broke about 40 feet of the driveway, all because they drove off the driveway, then claimed I told them they could do that. So now I'm stuck with a $4000 concrete bill all because they were too stupid to know their truck not only couldn't drive on 4 inch concrete, but drove off the concrete which is what really started the break. First why would they even ask, if they asked, to drive on concrete they know they would break, and what type of driving skills did the driver have not so stay on the concrete, I back a trailer out of the driveway all the time with a full sized truck and never go off the concrete. Also it was just over 100 feet from the road to the tank, so there was no reason when they had 300 feet on the truck, pure lazy, terrible service. Be careful, they won't ask, they will just back their truck up the driveway, our situation they went off the driveway on both sides into the plants, very bad driver."

"STS exceeded our expectations in every way. The crew that came out was professional and very hard working. I was surprised to see them sweep our pavers and clean up after each step and take the garbage and debris with them. They did an excellent job!"

"Beware of any services or information provided by Bencraft Mechanical Services! In March of 2015, Bencraft Mechanical Services came out to repair my downstairs A/C system. Brett, the owner, mislead me to believe that my home warranty company would not cover the repairs needed and that it would be more efficient to purchase a brand-new system, particularly the Trane system. He sold me on it with the belief that my current A/C system would continue to have the same issues and the new Trane A/C unit would run for years without problems. This was a complete lie! I spent thousands of dollars on the new system and it is still incapable of keeping up with my upstairs A/C, which is over 20 years old! Over the past 3 years, I have had over 7 service calls for this new system by different A/C companies. Several of those service calls were performed by Brett, the owner of Bencraft Mechanical Services. In May of 2018, Brett came out to repair my Trane system which was serviced just a couple months before by a different company. He explained that the system was not working because it had a leak in the freon line and needed more freon, however, the other company had already added freon those couple months prior. We trusted that Brett knew what he was talking about and paid him for those services. He attributed the leak and loss of freon to the lightning strikes and FPL. In August of 2018, simply 3 months later, the same problems occur and when I called Bencraft, they wanted me to put another call in to the home warranty company so they would get paid for another service call without troubleshooting the issues first. I disagreed on the ground that they were the last ones to service the unit (within this short time period) and they should stand by their own work, especially on a system that they sold to and installed for me. I explained to them I would write this negative review based on them selling me a sub-standard system and their inability to repair that system they so highly recommended with excessive service calls. Brett responded verbally with “you’re being an *******.” After this, a different A/C service company came out to repair the issue. The tech informed me that the system needed freon, again, but not due to a leak in the line. Instead, he explained that the last technician (Brett) who filled the freon did not tighten the service valve after he was done and system has been slow-leaking the freon I paid for only 3 months ago. I also filed an official complaint with Trane. When they looked through their customer service list of trained specialists, he was not on their list, and are pursuing a more in-depth research on the matter. I am shocked that a system that came so highly recommended has not only had so many issues, but the person who recommended it to me was 100% incapable of repairing the system he told me would not fail. Stay away from Bencraft Mechanical Services!!!"