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Avatar for R&S Quality LLC
R&S Quality LLC
4.0(
14
)

Serving Pavo, GA and surrounding areas

In business since 2004

Free estimates

"The wrong shower tile was installed, the exhaust fan/light was not installed and not left at the job site, grab bar was not installed as requested, work site was left a mess. When concerns were voiced to the owner he stated "That's how we always do it" and that my disappointment was a list of "petty stuff". He advised that his customers were always satisfied and I had yelled and cursed at him which was not the way he does business. I may have yelled, but I was not a satisfied customer and wanted at least some sort of apology or indication that he had some responsibility in not doing the job as expected. That did not happen. Two and a half weeks later, I made a second call. He did offer to "fix" two of my issues (threshold not level with hall floor and install fan/light so that the light would work with the old fan - I had expected to have the new fan and light installed). I declined his offer as I have no faith that his fix will be any better than the work already done. I live out of state and would not be on site to see what was done. Additionally, there is no way for him to "fix" the wrong tile, the fan/light I provided and paid for is gone, as is the leftover paint that I paid for and I have already cleaned/scrubbed walls, floor, toilet, vanity, mirror and light fixture which all had grout or paint left on them. These were brand new items which where not included in his cost to remodel the bathroom. I can be reached at (828)628-0781 should you want details. Leave a message and I'll return your call. I can text you pictures if you wish. I could not attach to this file."
Recommended by78%of homeowners
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