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"2020 Recommendation for Len Gibely Contracting Dear Brian Dobbins and Crew, I got more than what I paid for with Len Gibely Contracting! I engaged Gibely in October of 2020 to replace my roof, gutters, siding and more. In a world where everyone makes you feel like a number, Gibely clearly gave you a family atmosphere on the job site. Two words,...they cared! Brian Dobbins (owner), Jeff Northcott (general manager) and Deb Dwinnell (office manager) were a pleasure to deal with. They were easy to reach, and they were willing to adjust for certain changes we had asked for. Brian's experience helped us decide on the roof color (and quality) and gave us valuable suggestions regarding the siding. Never did I expect siding to look this nice, and this real (like wood). The crew was always on-time, polite, clean and most of all, professional throughout the job. It seemed like they never stopped working. They were on the job site early and left as late as possible. No one was hanging around, everybody was working and doing their part. My yard and driveway were cleaned daily. Myles was extremely neat. Craftsmen to detail, and no hidden costs or secrets. Our Job was finished on schedule, and they were able to accommodate a time frame that I thought was not going to happen. The aftermath of COVID-19 in 2020 left many of the surrounding warehouses with little to no stock available for projects. Len Gibley Contractors worked very hard to acquire the products needed. Calls began to be made and slowly but surely everything needed to complete the job began to arrive! This is why Len Gibely Contracting gets the great reviews, they care. Nothing but courtesy and an open ear to make the customer happy. I am glad I found them. Most comfortable renovations I've completed in years because I was able to sit back and realize why I trusted this company to do what they do. The Certainteed products are extremely nice. Nothing but compliments on the work. Many people still think we used wood siding again. This is what we used: • Landmark PRO roofing shingles Moire black • Certainteed Cedar Impressions Double 7” vinyl Charcoal • New seamless white gutters and downspouts • White PVC trim, fascia boards, rakes and windows • Roof vents • And they rebuilt my chimney cricket & did more My house (and my shed) look awesome! Len Gibely, you are more than welcome to use my house for display if you would like. We HIGHLY recommend Len Gibely Contracting. We also wanted to thank everyone who worked here on the site and created a better looking home. We love the house. Nice job! Guarino Family Reading, MA"

"I had a roof replaced on m detached garage including all wood. Also had a small flat roof replaced. Both were in bad shape and for the flat roof that I had to redo the joists and outer wood. I have used them twice now and in both cases they were very responsive to phone calls and was able to schedule both jobs very quickly. In both cases they took their time to make sure the underlying surface/wood was replaced and fixed prior to roofing."

"1. punctual on estimate appointment 2. three estimates were solicited all were equivalent service for product two allowed for Owens Corning or GAF and were certified as was On Top 3. The date proposed was mid October but the actual work was much sooner (low slope roof) and completed in several hours The roof has now gone through several seasons without issue. I recommended them to a friend of my wife"

"Very high pressure sales. They were more interested in getting it done quickly than the quality of the installation. The aluminum trim around the windows looks good but they did not replace all of the old wood underneath I requested. They would put it over anything. They did not bother to brush off the sills before covering them or remove saw dust. Many of them were cut too small because they assumed all trim was the same size. They had to redo most of them and they didn’t do the bottom corner’s correctly even though I explained to them how they should be done. When they didn’t want to do something they acted like they didn’t understand me."

"Having worked with Ranch Roofing five years ago, I was more than comfortable in having Bob’s team (Todd and Ryan) come back out to finish the rest of the roof work on a large house. The initial job included not just a beautifully installed architecture roof but a skylight, removal of gutters and building out soffits. The most recent job was to complete the roof replacement on the second part of the house, take down the gutters and rehang them (under the roof). Once again, everything was quick and very clean. Ranch Roofing worked the schedule and coordinated to allow the siding team (O’Sullivans) to finish and then come back to complete the gutter work. Bob doesn’t usually do gutters but since the job required rehanging UNDER the roof, he insisted that the quality was up to his expectation and had it done by his team. The only mishap was a young tree damaged during the work but Ryan brought it to my attention immediately and offered to replace. I guess I should also thank Mr. O’Sullivan Sr for teaching his sons (Bob and Tim) on the skills and pride of their work. A nod to Todd for always being available for questions!"

"This is the second time I use Vaillancourt Roofing, and they have always been exceptionally professional. Brad Entrekin, the salesperson I have always dealt with is wonderful: knowledgeable, patient, punctual. So have been the team that does the work. In this specific case, Nick and Jay did the installation of the gutters. Their work is impeccable. They are very respectful yet friendly. If I was doing gutters I would do all possible to get the Nick and Jay tea However, in order to reach them you would have to go through the scheduler. I understand that the schedule is necessary in order to make the best use of the resources possible however, that has to be tempered with the needs of the client. Case on point, day before the installation date I was informed that the installation had been cancelled "because one of the installers was sick" and the work was rescheduled for 12 days later. I spoke to the scheduler and he had no interest in whether I would be available, convenience or any other consideration of what the effect of the change could have on MY schedule. I just had to understand that people get sick. That is - an administrative problem of the company was suddenly on my shoulders. This gentleman is extremely rigid and unsympathetic. Chances are that the job could not be done before but a gentler approach with the client will take him a long way. In addition, his attitude really erodes the exceptional work of the field salespeople. It is then left on the shoulders of the installers, to fix with the client what the installer undid. Once again, Vaillancourt has, in my estimation, first class materials to offer, a splendid salesperson in Brad, and an impeccable installation team with Nick and Jay. So, go for it. More likely than not, you will not have to deal with the scheduler."

"Based on a friend's recommendation, we added Beantown Home Improvement to our list of potential roof and gutter replacement providers. We were impressed with Eli's thorough quote, attention to detail and competitive pricing. We ultimately hired them and Eli and Derek were very responsive and professional throughout. They kept us well informed during the whole process, which included prompt rescheduling due to a winter storm. We are apprentice of the professional, hard working and tidy crew. The roof and gutters look great ( and were immediately tested the day after installation with 60 mph winds!). We would not hesitate to recommend Beantown or hire them again."

"Had a small leak in one of the skylight windows after the roof install. They promptly came out and fixed the issue. Great job!"

"I had an excellent experience with RB Farina's work replacing old wooden gutters and old wooden fascia and soffits with new aluminum gutters and PVC soffit, fascia, and molding on my small house. I must have caught things at a good time, in late winter, because it was just 8 days between my posting my job description on Angies List, and the dumpster leaving my driveway after the work was completed. The original bid was completed at the original price, with some extras (significant touchup painting, and a quick repair on the 2nd story shutter of my neighbor who was kind enough to let us use her yard for ladders) done with no upcharge. I did not seek multiple bids so I cannot say whether the price was high or low; I counted on the fact that the bidder could expect competition. Weather was good for working and we had no ugly surprises from my very old house, so the work went pretty smoothly. I had the pleasant experience of finding that for each of the materials and methods that I either knew about or researched, in every case the Farina team was using top quality. They are good about communication: calls to the office, or by cellphone to the estimator, always were answered live or resulted in callback in a few minutes. The onsite crew was polite, responsive, and very professional. (They also looked like they were enjoying their work, which is always a good sign). The office was very proactive: the written bid arrived quickly, and every check I wrote resulted in an emailed invoice/receipt within a couple hours. For this they are using a platform called HouseCallPro, which automates the workflow considerably. (Why shouldn't buying this kind of services get as good a workflow and email trail as, say, ordering a toaster on the Internet?) . I worked hard to make the jobsite easy to work in (moved stuff away from the house, took down my window screens before they came, ran a wire out the window to provide 20amp electric power, provided a map of where the electricity and water are on outside of house, provided outside access to a bathroom), and the crew was appreciative. Day 1 was demolition, Day 2 was carpentry, Day 3 and 4 were gutter hanging, sealing, and painting. Once they got the gutters up and sealed, they ran the hose into the gutter to check for leaks and flow before they did their final cleanup and left. After watching how they did this work and what materials they used, I have pretty high confidence that their work will last a long time,. I plan to sign up for their annual gutter/roof/chimney maintenance program so that my gutters get cleaned and somebody I trust looks at my roof."

"The roof replacement process was conducted with high professionalism. The roofing team demonstrated exceptional diligence and appeared to be continuously active. Remarkably, the entire task of removing old shingles and installing new ones, along with cleanup, was completed within a single day. Dana, the project manager, closely monitored the process to ensure all tasks were executed properly."