
Serving Pemberton, MN and surrounding areas
In business since 2004
Free estimates
Warranties offered
"Originally we had no reason to complain about Heyn's response. They came immediately to replace loose shingles on the ridge lines. Then when we called about the leak in the dormer a representative came out but originally couldn't find the problem. We kept calling and after several attempts and visits they finally said they stopped the leak. No longer do we have buckets of water standing when it rains but because all this was not found originally we have water damage in the dormer, water in the walls, and mold on the ceiling. The window has condensation on the inside of the storm window at all times and now it is even on the dormer in the room next to it. When I called Aaron about this problem he claimed that because we didn't mention the situation right after the roofing job was done, they would question whether they could be held liable. We should have called them sooner. We certainly would have if we had known the sourceand had made every attempt to find it as mentioned above. Aaron ended our conversation some weeks ago stating he'd have to talk with Aaron. I've called back several time and have received no response, not even from the bookkeeper, although that's no her job. Because we do not want this mold problem to increase further we can't wait longer and have called the contractor who will take the window enclosure apart to see the extent of the damage and do the repairs. I've shared this with Heyn Bros. via a message I left for Aaron on the company phone and again no response. Finally, there is no rationale in Heyn Bros. not being responsible for the leak in the roofing when they clearly came out and fixed it after many attempts. The problem was no one knew how to identify the source of the leak. Still waiting Aaron...."









