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"May 22, 2017 Wonder Windows 634 South Ave. Rochester, NY 14620 Dear People: I am writing to commend to you the presentation, products, crew and workmanship of our recently-completed home window replacement project by Wonder Windows. We were originally referred to you by our neighbors at Silver Lake, NY, Patrick & Julie Bausch, 4112 Lakeside Ave., Silver Lake, NY 14549, on whose home you did a window replacement project, a few years ago. First, let me say that your Sales Representative, Michael Whaley, was very thorough in his demonstration and explanation of the features of the OKNA windows. From the beginning of his presentation, we were impressed with his understanding of the product, thorough discussion of its operation, and we were very pleased when he got to the price for our project. We are also very pleased with the products; triple-pane windows by OKNA, replacement shutters, replacement gable vents and replacement rear entry door. We are already appreciating the heat-deflecting effect of the low-E glass in the window units. The “new” appearance of our home, at each window, is pleasing, and it blends in well with our existing exterior siding and trim and our interior paint schemes. Most importantly, however, I want to take this opportunity to say that we were extremely impressed with your crew, Bill Sr. & Bill Jr. Quagiata, assisted on one day by Scotty & Paul. The Quagliatas were very professional; on-time, careful and thorough in their work and very accommodating to our questions and concerns, throughout the project. They were all meticulous in their workmanship, especially when some of the prescribed (20+) openings in our thirty-seven year old home had deteriorated, or weren’t quite “square”. Each of these very competent professionals went out of his way to ensure that everything was done perfectly. Throughout the four-day job, it seemed to us that were they handling our project as they might if they were actually working on their own homes. In summary, we are very pleased with our new Wonder Windows. Gratefully, Lee & Marci Loomis 74 Copper Woods Pittsford, NY 14634 (585) 738-3079 (mobile & text)"

"Very happy with all of my new siding, trim and roof. He was very patient with me about all of the changes and colors and he added extra touches. Motion sensor light, lighted door bell, gutter leaf guard and the roof was done at a very good price."

"We live in the south Buffalo area, first time homeowners, and woke up to a leaky roof, a friend refered Steve and his team to help us. Steve was very kind and so easy to do business with. We have a set of four year old twins that apparently wanted to be a part of the process, he was so kind to them too, letting them ask questions as he assessed the problem. His team efficiently repaired the flashing on our home, our neighbors saw they did such a quick and thorough job, they utilized the team for their repairs, too. Thank you Steve!"

"Outstanding experience. The whole team is great. The installers were meticulous and the door is beautiful. The price was extremely competitive. I will hire them for windows and doors in the future."

I am someone who is trying to start a business. I’ve been in and around the construction industry for 20+ years, mainly doing commercial residential construction. I want to build something of my own where I feel my work can be noticed. I travel anywhere within the greater Rochester region. I look forward to meeting with you. Thank you

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"After showing up without the proper materials the first time, Rich and his crew showed up on time and did an excellent job repairing my ceiling and walls. I would definitely hire them again."

"Price was fair and on target to insurance settlement. They expedited installation to prevent damage because of rain storm.  Work crew started on time, were courteous, efficient and did a great job.
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"I have an appointment for him to come this year. I only use him once a year. About this time of year I call him. I have a double and some of my windows are giant windows. Some of the windows are screen so he does not do all the window. He is very reasonable that's why I call him. He only lives around the corner from me so I don't know if that's the reason but I am not questioning it. He is very nice. I call him and make an appointment because sometimes he is very busy. When I call him I ask if he can come within a week. But if he is not easy he will come within 2 or 3 days. This time I waited a week which I do not care. Price is reasonable. He knows what he is doing. He has to use a ladder. I leave him a message and some times I have to wait a day for him to call me back but I know he will call me back. He comes very early like 8 in the morning. It is always very early in the morning. He is very nice, very nice. I have been using him for years. He use to be cheaper but I do not complain. I am very happy with him that is why I call him every year."