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"Full roof replacement: Outstanding and beyond our expectations; starting from initial contact, inspection, estimation-quote (itemized/detailed), work, and post project. Extremely professional team (Sean-Sales Manager, Daniel-Production Manager, Jarrod-project manager, and Marissa-Office manager, and the roof-crew). Highly recommend!"

"The roof construction itself is quality work. The roofing crew arrived on the time and date specified and cleaned up after their job. My roof passed county inspection. My issue with the company is not with the roof itself, but with their warranty. The salesman advised me this company has a 15-year workmanship warranty on the roofs they install. This was a key determinant to choosing this company over its many competitors in the area. The salesman even showed me examples of competing roofing company sales contracts which indicate only a 5-year standard warranty for work done. The salesman confirmed the cost with Covenant to be higher because of this 15-year warranty. I signed a sales contract which states 12. ALL WORK COVERED BY A 5 YEAR WORKMANSHIP WARRANTY. CRC upgrade_warranty applies. The salesman confirmed that their CRC (Covenant Roofing Company) upgrade warranty was to total the roof under a 15-year warranty. He stated I would receive the warranty at the completion of the roof. I was sold. The roof was built. The final CRC inspection was completed by a project manager. I asked about the warranty paperwork. He stated I would receive the papers upon payment. I asked specifically if there were any out of pocket costs. He said he did not know, but that the paperwork would indicate such terms. At a later time, this is the warranty coverage I received: Covenant Roofing Construction, Inc. warrants to you an extended warranty of __15___ years. This warranty is transferable to one new owner. This warranty includes 5 years of unconditional workmanship. An officer of the company will need to perform a maintenance inspection of the roof starting on the 6th year and every year thereafter for the life of the warranty. There will be a fee of $150.00 per inspection for the recertification of the roof. If an inspection is missed the warranty will become void. This warranty does not cover product defects, extreme weather conditions, or acts of God. This warranty does not cover any additional cost to remove and/or reinstall any roof peripherals to complete repair. Needless to say, I was distraught over the additional costs of maintaining this warranty and the indication that it would become null and void if I was non-compliant. After several in-person and phone conversations, there was no remedy to the fact that I would need to make additional payment beyond that of the sales contract if I desired to continue my warranty coverage after 5 years. They did, however, gift me 2 separate VISA gift cards in the amount of $50 and $150 for my inconvenience. The office was pleasant and apologetic in listening to my concern, but apologies will not cover my cost after the initial limitations. I advised them not to sell customers on what they are not actually offering in their agreement and without making such knowledge available to the consumer."

"Guy came out said I d have my quote by Wednesday or Thursday at the latest. Today is Friday and I haven t seen a quote. Also said he got all my measurements off of his computer from some program so he didn t need to go up on my roof The company I ve decided to use gave me the quote same day and went up on my roof to look at everything."

"The price came under the quote. They came exactly when they said they would and they kept the area clean and came back twice to pick up roofing nails that landed in the grass. Everyone was polite and cleaned up after having lunch. I was so happy to find someone so honest and hardworking I called him to repair a tile on my house. <br />"

"Professional company from start to finish. Their salesman instructed us as to what was going to happen, consulted with us along the way, answered all calls even after completion. Office staff kept us up to date as far as scheduling and answered all calls promptly. Installation crew worked diligently to strip and reinstall the shingles. They covered the house surroundings and picked up the nails upon completion. They repaired existing soffits. I would recommend Devore Capital to anyone needing a new roof or repair of an existing one."