Get matched with top metal roofing repair pros in Perry, NY

"Very happy with the crew and new roof"

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"Took advantage of an elderly woman, told her to sign an estimate but had her sign contract and loan paperwork. A normal $12K roof cost her $30K when all is said and done. Never gave her the paperwork and refuse now to help in any way shape or form. DISGUSTING, BAD ETHICS"

"My husband and I are very pleased with Sunset Roofing. We had the first phone call answered right away and an estimate scheduled the following day. They told us that their lead time to have the roof and gutters done was about 5 weeks and we did have the roof and gutters done 5 weeks after we had the estimate. They were able to get the roof completely done within 1 day and the gutters within half a day. Very efficient, professional, clean and courteous! Roof and gutters look great and so far no leaks!"

"My windows were completed in 1 day, came sooner than expected and everyone I dealt with was professional."

"Most overpriced roofing company around. It's laughable the quotes I was given by these guys vs. the other roofers I spoke with. Combine that with the fact I was warned about how they are quick to go the half-a** route when encountering a problem vs. actually doing the right thing and solving the problem. I've heard many accounts of this company just throwing up flashing and tar over a problem area of a roof instead of taking off the bad old roof and fixing it the correct way. People please get MANY MANY quotes for MANY different companies and you will quickly see that Proctor is a rip-off artist."

"Stephen did an awesome job! Worked alone, some of the time-but I was very happy with my new metal roof- "

"Efficient, responsive and professional. Very good experience. Highly recommend."

"Job was well done. Diagnosed the problem quickly and promptly fixed the issue. Very professional, responded quickly and showed up as scheduled. Very reasonable rates. No high cost to come out to diagnose."

Hero Roof is Rochester’s most elite Metal Roofing and Siding company. We combine cutting edge metal roofing technology with our ironclad process so you get a beautiful, and bulletproof roof! Zero headaches, and a spotless yard when we’re done. We offer same day inspections, and emergency repair services to our clients. We work directly with our steel manufacturer, cutting out the need for a supplier and improving our efficiency which saves you money! We utilize in-house technology and our Hero Portal to keep you updated, and connected to your project every step of the way. Our HeroSteel is designed and manufactured by our own engineers to be the most durable material you can put on your roof!