
Serving Pescadero, CA and surrounding areas
Approved
In business since 1986
Credit card accepted
Customers say: True professional
"We met Mike at the San Jose homeshow. He seemed like he had a lot of experience. We liked the idea that everything was handled in house, from design and engineering to building.
Mike was great at returning calls, follow-up and making an appointment. My husband and I had basic plans we had created showing the idea of our project and were trying to get an idea of if we could afford to start the project.
We made an appointment for Mike to come by. He called when he was supposed to arrive to let us know he was running late but would be there. When he arrived, he seemed like he was already off to his next appointment. He was very much in a hurry. He did a lot of talking about his ideas, but not a lot of listening as to what we were thinking. He did have some great ideas as to what he would do with the project. He dismissed the research we had already done on the project.
After this brief meeting, he took the drawings we had prepared and told us he'd get back to us with an estimate for architectural and structural engineering services. He never got back to us. We didn't follow-up with him because we didn't feel like we would be a good fit.
Mike gave me a call after seeing my review on Yelp and on Angie's List. He apologized for my experience and explained that his mother passed away shortly after our meeting. Due to his mother's passing he needed to take care of many of her affairs and deal with family matters. I hadn't contacted him again as I decided we wouldn't be a good fit so knew nothing of his family circumstances. He had misplaced my contact information. Once he saw this review he could find me again and called me to apologize for this experience. He offered some services with reduced rates to make up for my experience. He also asked me to update this review.
I feel like Mike was sincere and apologetic and was really wanting to make things right.
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