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"We got the estimate in November, 2014 through Home Depot's install services. They would not schedule an appt for after hours or weekends, so I had to take time off work to meet the sales rep and get the estimate. We had 11 ft of space between our old fence and the sidewalk on our side yard and we wanted to expand our backyard area. I asked the sales rep what code was for placement back from the sidewalk. He did not know (which I found interesting for a fencing contractor). I told him at that time we wanted to be within code or very close so it did not cause issues later. Again, he did not know. He spent more time discussing how great Borg Fence was and all the Home Depot business they were getting and not spending enough discussing our fence. He provided a quote which was slightly higher than other quotes we received, but the sales rep from Borg said he could get us 12 month same as cash financing with Home Depot. We decided to wait until after the holidays at which time I contacted the City of Roseville myself to confirm set back (5') and height limits (7') for our area. Once I obtained that information I emailed it to the sales rep and asked if we could schedule the job. At the same time, I had let him know we had received a coupon from Home Depot for a 24 months same as cash deal for services and asked if we could use that coupon. He thought we could and for me to email it to him (which I did) and we scheduled the date. <br /> The crew arrived as scheduled, but when they started laying out the holes for the posts, they were laying them 4' from the sidewalk instead of the required 5'. They had already dug two when my husband stopped them and pointed out that it was too close to the sidewalk. They said that was what the sales rep drew on the drawing. My husband had difficulty discussing with them where the posts should go as none of them spoke very good English and they had to resort to pointing to the dimensions on a drawing from the company.  So he called the Production Manager (who was out that day) and left a message for his backup, then he called the sales rep, but had to leave a message there as well. The Sales Rep called back and spoke to my husband  and during their discussion (in which the Sales Rep took an uncalled for hostile tone) the Sales Rep stated that we never discussed a setback from the fence, that he was never told of the requirements, and that they never go by code, only the wishes of the customer. He did call the crew and had them move the holes to 5' as requested, but only after much agruement and the threat of them charging more. <br /> Then they started removing the old fence and we noticed they were sawing off the posts at the ground and buring them instead of removing them completely. We again called the rep to discuss why the posts were not being removed,since the quote stated it included "tear down and haul away of old fence". We made a point that a reasonable person would understand that removal of all of the old fence would include the concrete and entire posts. His response was "we never do that, we just bury them". That if we wanted them removed it would be an additional $50 per post (we had approx 14 posts) and he said it would another day to the job. My husband had taken a vacation day off to be there for the job. He could not take another day without prior notice. Even though we argued with the rep, he was not budging on his stance and since several posts were already now in place, we had them complete it . The fence was completed and looks great. The crew cleaned up everything and finished in 1/2 a day. <br /> I would like to point out that the crew were courteous and respectful, even after having to move the two posts and all of the drilled holes. The biggest issue we have is we want need to have additional work performed (landscaping the new back yard area behind the new fence) in the yard, but will now have to remove the posts that remain for some of the new plants to be planted. Then, to top it off, once the charge was processed through Home Depot it was only setup as 12 months same as cash, not the 24 months with the coupon I had provided. This was resolved by me calling Home Depot credit and having them apply the 24 month coupon. One more thing the rep did not listen to me on. With our experience with the Sales Rep being what it was (disrespectful) we would not currently recommend Borg Fencing to anyone for fence work in our area. <br />"

"Very well. Previous arbor builders did not use rot-proof posts. Lopez Fence dug up the posts and put in correct posts and the arbor was put back together like new."

"I contacted this company after a friend referred me to them and the customer service was just amazing. Owner/Installer Ben was in constant contact with me, arrived promptly, and finished the job quickly. I couldn't be more pleased with the design of my fence, how safe it is, and the functionality of the gate. Thanks so much!"

"Patrick was great. He did a magnificent job installing my custom closet and then a few weeks later he came back and hung cabinets in my bathrooms. He was neat, professional, and trustworthy. I’ll definitely have more work for him in the future and would highly recommend him."

"Mr. Raygoza arrived at the time he said he would.  After removing the old fence, he went to great lengths to ensure that the new fence was installed properly by leveling posts, pouring concrete footers, and ensuring that the new fence was perfect. <br />"

"Jeronimo was on site during some of the process. The fence seems to be well installed. The fence was not replaced in the same place as the fence that was removed in my opinion. We have a disagreement about this. I would take before pictures and be on site throughout the removal and installation if I used this company again. I did not take pictures before the removal of the old fence so I feel partly responsible."

"They arrived on.time and easy to work with. <br />"

"Morgan Construction was one of several contractors that we chose from given a list from our insurance company. We are SO GLAD that we went with Morgan. We really appreciated the types and depth of questions that were asked during the estimate, as well as the multiple options that we were given for our two-room project moving forward. There are several aspects of the project that were handled especially well: 1. Highly communicative. Emails and text messages were communicated with excellent turn around time, addressing all questions and concerns in a prompt manner. 2. The vendor list that was given to us by Morgan Construction featured high quality, well-valued options for bathroom fixtures and tiling. Other, cheaper contractors blankly told us to "go to Home Depot" which was just ridiculous given the lasting investment that we wanted to make. All vendors came through with excellent materials in a reasonable amount of time. We were very pleased with our choices and with the finished result. 3. The quality of sub-contractor work was phenomenal. The bathroom tile installation, electrical work, and plumbing were all done in a very efficient and high quality manner. All subcontractors also cleaned up after their portion of the project in a very thorough and detailed manner - much appreciated. 4. Daniel Morgan, the contractor who came out to do the initial estimate, was present on side for the majority of the project. He kept us updated on the status of repairs at each step of the project, and gave valuable advice on fixtures and installation options. The fact that he was so highly involved in all steps of the project was also greatly appreciated. There was a level of quality and pride in the work done that surpassed even our highest expectations. We give Morgan Construction our highest recommendation and are very grateful that we ended up accepting their bid."

"I share my  redwood fence line  with 5 other homeowners, including myself.  <br />     Ubi Ruiz arrived on time for the free estimate. He organized his estimate into 5 sections so that each homeowner knew what their portion of the estimate would be. He presented pictures of styles we could choose from, discussed the quality of redwood we could choose from, and worked the schedule to meet our needs. He also worked individually with each of the other homeowners who wanted to replace other sections of their fences (which also included more shared fence lines!)  <br />     Our work team was headed by Carlos, with Juan and Lionel. They arrived when they said they would, all worked hard, efficiently and very well together. They knew exactly what they were doing. They were polite, respectful, and each evening left the work area clean. <br />     No money was exchanged until the work was finished and approved. Ubi presented each homeowner with their own statement, which was exactly as the estimate. <br />     I would and have recommended Redwood Residential Fence to others."