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"Tony had very timely and courteous communication. He repaired my roof in a few small locations so that leaking no longer occurred, and he cleaned debris from my gutters."

"I wasn't planning on writing a review about our experience with PRC, but after finding more examples of poor workmanship on a project that was supposed be completed 10 months ago, I've changed my mind. This post is not motivated by malice, but we are very disappointed. PRC came highly recommend, and we knew we'd be paying a premium for a good company. We expected a lot more on a job that nearly totaled 40K. Our entire project was not terrible, and there were areas where PRC excelled. First the Good: PRC was organized and prompt every day that they came to work. They respected our home, and did their best to make sure the rest of the house remained clean. They stuck to the contract. They were always patient with us and answered our questions. Their design assistance was great, and we love the aesthetics that were chosen for hour kitchen project. They definitely listened and tried to address our concerns (but they fell short). The Bad: This is just my theory, but I feel as though our project was considered insignificant compared to more complicated work that I know PRC does. We are going to have to replace the new floor in our kitchen/dining room that is not 12 months old because PRC failed to install it properly. We will now be forced to spend another 3-4 K on the replacement. To be fair, PRC returned most of our money we paid them for the floor. I appreciate this greatly, but it is going to cost us money we didn't plan on spending on getting it right. The floor co. we are using now took one look at the floor and explained all the areas that were done incorrectly. They are going to use our floor as an example of poor installation to future clients. They will also photograph the new floor to present a before and after example. The plumbing under our sink came undone after maybe 2 months. This was repaired promptly, but I worry about its longevity. Switch plates and the new heat register were installed crooked. Again, this was fixed, but why not install it right the first time? The issue that is forcing me to write this review, the paint. I believe this was a 1200 item on our work order. They came multiple times in order to get it right. It still isn't. There are areas that are not covered, blotchy, and simply not painted at all. As I was cleaning a portion of the wall yesterday, I noticed that there are entire sections of wall that are not painted. It is just bare wall compound. We did not receive a refund for the paint, but I did not ask for one. My mistake. It should not take multiple visits to paint one room properly. However, this is another example of how I will be spending more time and money for something that I already paid for. There are more issues, but these are the most significant. Again, we are so disappointed. We wanted to work with PRC on future projects, but that is impossible now. We actually don't even want to get involved in any more home projects after this experience. I think PRC has the ability to deliver quality work, but for some reason they fell quite short with our home. We have currently tried to contact PRC about the additional problems we have found, and have been ignored. Proceed with caution!"

"Very thorough work"

"I called RIT Construction after experiencing unexpected plumbing issues with the sink. They came to my house in less than 24 hours to fix it. They’ve since returned to my house to assist with other repairs. They are polite, easy to work with, and complete tasks quickly and thoroughly. Very cost effective as well. I would highly recommend them to any home owner in need of repairs."

"Called, spoke to Janet and scheduled a gutter cleaning, agreeing to pay their $100/hr one-hour minimum to have my gutters cleaned --- all two (2) of them. Straight lines, one front and one back, each with one (1) downspout on the end. Couldn't be an easier job. I did it myself last year but, at age 75, don't like climbing extension ladders any more. Took them all of 20 minutes, with one guy climbing and one holding the ladder. That night, we got a heavy downpour and the back gutter overflowed everywhere. Called them. Janet said they would come back the following week and take a look but said it's probably "holes in the downspout", needing repair. Say what? The weather report was calling for flash flooding the next day so I climbed up there myself and found (surprise!) a big pile of twigs and dry leaves blocking the downspout, which I quickly and easily removed (see attached pics showing before and after I cleared the blockage). I called Janet back to cancel the return trip and indicated that I would be willing to accept a partial refund if offered. Janet ignored that suggestion and stated that the blockage must have formed after they did the job (8 hours?). Sounds to me like part of their MO --- i.e. they come back and report that the gutters and/or downspouts have failed and need to be replaced. As if $300/hour wasn't enough. AVOID!!!"